Great news!
What he said was bs, if he told you was latest production he was lying. Unless he said is NOS or just never been "owned" before.
But end of the day he has good customer services as he agree to exchange. At least happy ending now.
In this business world, I think you just try to maximise your profit whenever you can. For that, I didn't mean the seller tried to mark up a lot, he propobly just practicing FIFO (fist in first out), to sell off his older stock first. The older stock normally brings more problems to the seller because most customers want to buy new mechandices. NOS, although first hand is still old stock.
Although I don't see myself selling my watch anytime in the future, just in case I am selling it (to exchange for other models or for some other reasons), a later product will most likely equal to better asking price. At least that is what I think.
When making any significant purchase, I like to do tons of research. These are the fun parts on most of my significant purchases.
So whenever the seller said something which I think isn't right, i will tell him i don't think so, and he will either respect me as a knowledgable customer or chase me away for he can't con me. If he is confident that he is right and willing to tell me why, than we will end up having good conversations where we both trying to express our opinions and knowledges.
I knew he probably tried to talk his way around me in the first place, but he is just trying to do his job. BUSINESS. I totally understand that. Luckily I know how to look for informations that I needed. And I am not easily giving in.
. Next time when I go to him again, he will know what I want.
In this informative world, I think you need to know a lot more compared to the olden days, in order to earn the trust from your customers.
