Lost in transit - a watch buyers worst nightmare

[meoramri]

To those of you that have bought watches on-line from overseas, do you have any horror stories to share when it comes to non-deliverables? What did you do when it happened? Any positive outcome that came out of those experiences?

[Cocas]

Haha touch wood not yet happened to me.

But I did encounter the delay that unusually more than 2 weeks, then I emailed the vendor to check the parcel lication whereabout immediately.

Especially, Italy Post 

[meoramri]

Suffered twice before. Lost 2 watches...


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[Cocas]

Suffered twice before. Lost 2 watches...


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@meoramri bro mind to share where the vendors location are?

Thanks

[Watched]

Interested to know more

Mind to share the story?

[psychokandy]

i have bought from Singapore (Seiko) and Japan (Seiko) and Germany (Steinhart). So far all ok. Luckily.

[cklim]

Suffered twice before. Lost 2 watches...


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@meoramri bro mind to share where the vendors location are?

Thanks

And what models ?

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[cklim]

I lost 3 silicone straps last month .
However it was my mistake as i clicked "free shipping" instead of "registered mail" .

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[HNaka7a]

I lost 3 silicone straps last month .
However it was my mistake as i clicked "free shipping" instead of "registered mail" .

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i have lost straps quite a few times, also by free shipping. I guess in a matter of time our country will be in the list of "do not post to" ..

[Devilzzz44]

Touch wood for me too...i only experience delay but the watch eventually arrived safely. 

[gchee]

Watches are duty free. Do customs charge you 6% gst?

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[HNaka7a]

Watches are duty free. Do customs charge you 6% gst?

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duty != gst. Customs will charge you 6% based on your parcel value.

[gchee]

Watches are duty free. Do customs charge you 6% gst?

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duty != gst. Customs will charge you 6% based on your parcel value.

Yeah that's what I thought

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[meoramri]

Suffered twice before. Lost 2 watches...


Sent from my iPhone using Tapatalk

@meoramri bro mind to share where the vendors location are?

Thanks

And what models ?

Sent from my F3216 using Tapatalk

The first happened a few years ago. I bought a LumTec 500M-1 via Amazon. Registered Airmail via USPS. Didn't arrive. Good thing i bought via Amazon, as it gave me two options: cash back or a replacement. Unfortunately, only the LumTec 500M-2 available. Decided on the replacement (the M-1 was brushed stainless steel while the M-2 is PVD stainless steel). Three months from start to final conclusion.

[Frogman]

Bought Maranez from Hong Kong, Steinhart from Germany and couple of accessories from Taobao China, so far all good.

[Watched]

The 2nd watch? How it lost?

Actually wan to ask too

Is it watchuseek forum there safe to buy?

[meoramri]

The 2nd watch? How it lost?

Actually wan to ask too

Is it watchuseek forum there safe to buy?

The second time happened just a few months ago (June2017). Bought by eBay a Seiko Cocktail Time. The Company was based in Singapore. Paid via PayPal. Free mail package. After 21 days, the traking still shows it to be in Singapore. The seller was using all kinds of excuse not to look into the matter. Complained to eBay but they advised me to go to PayPal as eBay has a cover limit of upto RM750 per transaction (transaction was RM1.5k). Complained to PayPal. After a week of investigation, the verdict was given to me. Within 3 days money was deposited back. The whole proceed took 2.5 months from start to finish.

Moral of the story: (1)make sure the trading platform is reputable (Amazon is the best. Full refund if there's issue. eBay has a limit of upto RM750 per transaction.)
(2) make sure you use a reputable payment gateway. (PayPal provides 100% guarantee. Not sure about visa/mastercard or Amex)

If in doubt, don't commit unless you are willing to accept a possible loss.

[Cocas]

 
OMG

I think I laughed too early.

My nightmare is brewing

Just complained and replied the online bidding vendor.

[Cocas]

The 2nd watch? How it lost?

Actually wan to ask too

Is it watchuseek forum there safe to buy?

The second time happened just a few months ago (June2017). Bought by eBay a Seiko Cocktail Time. The Company was based in Singapore. Paid via PayPal. Free mail package. After 21 days, the traking still shows it to be in Singapore. The seller was using all kinds of excuse not to look into the matter. Complained to eBay but they advised me to go to PayPal as eBay has a cover limit of upto RM750 per transaction (transaction was RM1.5k). Complained to PayPal. After a week of investigation, the verdict was given to me. Within 3 days money was deposited back. The whole proceed took 2.5 months from start to finish.

Moral of the story: (1)make sure the trading platform is reputable (Amazon is the best. Full refund if there's issue. eBay has a limit of upto RM750 per transaction.)
(2) make sure you use a reputable payment gateway. (PayPal provides 100% guarantee. Not sure about visa/mastercard or Amex)

If in doubt, don't commit unless you are willing to accept a possible loss.

Normally, case like this and vendor is not using any private courier-DHL, FedEx...Etc. I will go to post office to do a check see if there is parcel for me, before I complaining to the vendor/seller.

[Cocas]

OMG

I think I laughed too early.

My nightmare is brewing

Just complained and replied the online bidding vendor.

Phew! Finally, everything is settled after more than 3 weeks of painful waiting.

The main cause is Italy Post just sent my parcel to the different part of the world , or it could be they wrote our country name as "Malesia" in Italian and no one know what country is this.

[bloodlegion]

The main cause is Italy Post just sent my parcel to the different part of the world , or it could be they wrote our country name as "Malesia" in Italian and no one know what country is this.

Might sound weird but things like this are a possibility!

Always opt for courier AND insure it (if insurance is an option).