Please share your experience on your Casio G Shock service with Marco. Like to see if my case is an isolated case.
Like to share my experience about Marco. They do not have capable technician and all the AD could not support a simple battery change.
My son's G Shock ran out of battery and i approach the AD they said all G Shock battery change must be sent back to HQ i.e Marco.
So i did that when i sent in the techinician said need to change entire movement. That give me a shock more the G SHOCK
The watch is only 3 years old. Told me the change of movement is equivalent to the cost of the watch when he quoted me.
I told him its not an old watch why need to change movement. Claimed that even if change battery of no use.
I told the counter staff Forget It.
Subsequently on my trip to Japan i took the watch and try my luck if Yodobashi in Tokyo which i visited can change the battery. Well just a 20min wait all done up. The watch has been running for a year already without problems.
Perhaps Marco really have no qualified technician or perhaps they are given high KPIs to change movement. So my impression is Marco tak boleh lah