TIP : How to tell for sure if the pre-owned watch you are buying is genuine

[WatchW]

The best method is to simply pay for an authentication service.
But here's a way you can do it for FREE!

- Bring pre-owned watch which is of "concern" to the Authorised Watch Service Centre to have the bracelet resized to fit your wrist.
- Bracelet size adjustment service is FOC!
- To adjust the watch bracelet, the watch will be exposed to close inspection by a watchsmith.
- If the said watch was not genuine, alarm bells will be ringing! (OK, maybe not literally, but you get the point!)


Disclaimer : Perform the above at your own risk. If watch found to be non-genuine, it may be confiscated.

Conclusion : When buying pre-owned watch, send watch for resizing before making the payment.

List of various Authorised Watch Service Centre has been graciously compiled by MWF Member - JeepWH.
Refer here --- http://www.malaysiawatchforum.com/index.php?topic=15860.0

[Harry33]

Not sure if this method's fool proof coz I've had experience at certain ADs, even the sales personnel is adept at resizing bracelets

[WatchW]

Not sure if this method's fool proof coz I've had experience at certain ADs, even the sales personnel is adept at resizing bracelets

Not the ADs, go to the Authorised Watch Service Centre.

[rnsm1979]

The best method is to simply pay for an authentication service.
But here's a way you can do it for FREE!

- Bring pre-owned watch which is of "concern" to the Authorised Watch Service Centre to have the bracelet resized to fit your wrist.
- Bracelet size adjustment service is FOC!
- To adjust the watch bracelet, the watch will be exposed to close inspection by a watchsmith.
- If the said watch was not genuine, alarm bells will be ringing! (OK, maybe not literally, but you get the point!)


Disclaimer : Perform the above at your own risk. If watch found to be non-genuine, it may be confiscated.

Conclusion : When buying pre-owned watch, send watch for resizing before making the payment.

List of various Authorised Watch Service Centre has been graciously compiled by MWF Member - JeepWH.
Refer here --- http://www.malaysiawatchforum.com/index.php?topic=15860.0

This is sooo true as i had tried this at rolex service center as per advise by seller

[Nickmax]

Since we are talking about authentication, has anyone of you paid for an authentication service?
I am planning to authenticate a pre-owned omega watch but I wish to know whether do they provide me the authentication letter/documents? or they will just inform verbally?

[vincenttan]

Last time I did pay RM28 to identify authentication of an Omega in Wisma Goldhill,Swatch Center

[D'Andy]

Since we are talking about authentication, has anyone of you paid for an authentication service?
I am planning to authenticate a pre-owned omega watch but I wish to know whether do they provide me the authentication letter/documents? or they will just inform verbally?

Will share my experience when I flipped off one of my Omega pieces. Buyer wanted to authenticate. So off we went to Goldhill. I explained to the CSR that we would like to authenticate the watch; and as it was still under warranty, they were able to retrieve the details from the system. CSR sent the watch to the watch smiths in the work room aka aquarium; after some time, gave back to us with a verbal confirmation (at no cost). CSR also taught the buyer how to tell that the Omega was a genuine piece. Buyer paid up, all went back happy.

[Nickmax]

Since we are talking about authentication, has anyone of you paid for an authentication service?
I am planning to authenticate a pre-owned omega watch but I wish to know whether do they provide me the authentication letter/documents? or they will just inform verbally?

Will share my experience when I flipped off one of my Omega pieces. Buyer wanted to authenticate. So off we went to Goldhill. I explained to the CSR that we would like to authenticate the watch; and as it was still under warranty, they were able to retrieve the details from the system. CSR sent the watch to the watch smiths in the work room aka aquarium; after some time, gave back to us with a verbal confirmation (at no cost). CSR also taught the buyer how to tell that the Omega was a genuine piece. Buyer paid up, all went back happy.

Thanks so much for sharing your experience.
So don't mind sharing as well on how to determine the Omega to be a Genuine piece.
so I can pre-authenticate the watch myself 

[Nickmax]

Last time I did pay RM28 to identify authentication of an Omega in Wisma Goldhill,Swatch Center

so, upon the authentication service that you paid, what documents do you receive and what does it stated.
I am thinking of getting my omega authenticate for peace of mine purpose

[Timeless]

Last time I did pay RM28 to identify authentication of an Omega in Wisma Goldhill,Swatch Center

so, upon the authentication service that you paid, what documents do you receive and what does it stated.
I am thinking of getting my omega authenticate for peace of mine purpose

Is there a receipt with authentication writing?

[forces908]

i would travel to omega AD next week. do we need to make appointment for the authetication?

[Hope]

If fake will them fine or even take over the watch from owner?

[D'Andy]

Nickmax, what they shared with my previous buyer included the serial no. being reflected in their database, rear engraving/lettering, red/blue dot presence, etc.

Forces908, you could just walk-in for the authenticity checks.

[WatchW]

i would travel to omega AD next week. do we need to make appointment for the authetication?

Not sure if you need an appointment with Omega Service Centre. But no harm to just pick up the phone and ask. You can also ask about their operating hours and also their charges.

[azzamov]

i would travel to omega AD next week. do we need to make appointment for the authetication?

Not sure if you need an appointment with Omega Service Centre. But no harm to just pick up the phone and ask. You can also ask about their operating hours and also their charges.

The last time I went there, just walk-in without any appointment/reservation. If not mistaken way back in 2013...

[forces908]

Okok,I shall call them when I around the city next week.

[Nickmax]

andywristwatches: Thank you so much for the sharing

I will be going to visit the service center in Menara Goldhill in these few weeks time. Will update about my visit there

[Everdying]

technically, the omega piece of paper does not state it is authentic.
it basically just states the condition of the watch, scratches, dings etc.
but of cos if omega is willing to look-over it, that would mean it is authentic.

[akykmy]

hi, sorry to divert the topic from omega, but the authentication process shld be the same for rolex as well at their authorized service center? also i have receive comments from some pre-owned watch dealers that they cannot go with prospective buyer to authenticate due to they cannot afford to "close shop" during that time... ??

[Everdying]

hi, sorry to divert the topic from omega, but the authentication process shld be the same for rolex as well at their authorized service center? also i have receive comments from some pre-owned watch dealers that they cannot go with prospective buyer to authenticate due to they cannot afford to "close shop" during that time... ??

its about the same as omega, just not the price.
iirc its now about rm240 to 'authenticate' at rolex.

[akykmy]

Yes, from a different perspective if you are willing to spend eg. 24k on a preowned watch, paying additional 1% to have the peace of mind that you have a genuine piece is a small price to pay... actually i think it's almost mandatory to do this as you dont want a situation where one day when you send it in to eg. RSC and they don't want to service the watch because its not genuine...

[Everdying]

Yes, from a different perspective if you are willing to spend eg. 24k on a preowned watch, paying additional 1% to have the peace of mind that you have a genuine piece is a small price to pay... actually i think it's almost mandatory to do this as you dont want a situation where one day when you send it in to eg. RSC and they don't want to service the watch because its not genuine...

but on a different perspective for those ocd ppl.
sending in what may appear to be a perfectly nice looking piece, may turn up issues like 'chip in crystal', 'dent in case' etc that is not that noticeable to the naked eye.
then u'll forever be wondering about it

[akykmy]

haha, that's the crazy disease that ocd watch lovers can definitely contract...

[WatchW]

hi, sorry to divert the topic from omega, but the authentication process shld be the same for rolex as well at their authorized service center? also i have receive comments from some pre-owned watch dealers that they cannot go with prospective buyer to authenticate due to they cannot afford to "close shop" during that time... ??

It gets suspicious when pre-owned dealers make such statements.

Can always make time to go earlier in the morning. Rolex Service Centre opens at 9:00am while most shops open at 10:00am or later.

[akykmy]

You are 200% correct! if preowned dealers or any seller for that matter is reluctant to allow authentication before payment this is "alarm bells" for me in my view...