Author Topic: Rolex Submariner (Read 11689 times)

reventon · « **on:** March 12, 2015, 09:29:18 AM »

Would like to ask normally where you guys send your watches for servicing ? To the Rolex boutique , authorised reseller or the independent shop like in BTS ?
Mine seems in need of service , the power reserve now seems not able to hold like before and the time is not accurate by month seems will faster than 10 mins approx.
How much it cost as this is the first time i service it. Thanks !

CKL1213 · « **Reply #1 on:** March 12, 2015, 09:37:14 AM »

RSC = Rolex Service Centre

reventon · « **Reply #2 on:** March 12, 2015, 09:39:35 AM »

How much does a "normal" service cost via RSC ?
off topic "what is a AD "i always see members here type

hanz079 · « **Reply #3 on:** March 12, 2015, 09:45:02 AM »

AD = Authorized Dealers

A normal Submariner Servicing will cost rm1,800
I do not know if the price have went up.
I used to pay that amount for a full service.

Friedrice · « **Reply #4 on:** March 12, 2015, 04:58:16 PM »

Get it done at menara dion RSC. Highly recommended to take the watch back to Rolex.

My Datejust have been serviced only in RSC. My wife's Datejust is also sent to RSC for servicing.

Pay a bit more for a piece of mind.

JeepWH · « **Reply #5 on:** March 12, 2015, 05:14:24 PM »

Yup.

Servicing at RSC includes warranty.

Plus, you are guaranteed that your watch is serviced according to manufacturer standards and the parts replaced are original.

If im not wrong, full service includes case polishing.

Clicko · « **Reply #6 on:** March 12, 2015, 05:23:34 PM »

reventon, is this the 1st service? Could share with us how long you have been using the watch?

Calibr · « **Reply #7 on:** March 12, 2015, 07:33:48 PM »

Quote from: hanz079 on March 12, 2015, 09:45:02 AM

AD = Authorized Dealers

A normal Submariner Servicing will cost rm1,800
I do not know if the price have went up.
I used to pay that amount for a full service.

It's now RM2,120/= for servicing sports model like GMT II, Sub, Explorer, etc., not including costs of any major parts replaced. Free polish, and one complimentary green Rolex pouch.. 2 years warranty.

Friedrice · « **Reply #8 on:** March 12, 2015, 08:52:02 PM »

Quote from: Aria on March 12, 2015, 07:33:48 PM

Quote from: hanz079 on March 12, 2015, 09:45:02 AM
AD = Authorized Dealers

A normal Submariner Servicing will cost rm1,800
I do not know if the price have went up.
I used to pay that amount for a full service.

It's now RM2,120/= for servicing sports model like GMT II, Sub, Explorer, etc., not including costs of any major parts replaced. Free polish, and one complimentary green Rolex pouch.. 2 years warranty.

The price keep increasing.

It used to be just RM800 when I first serviced my DJ in the early 2000's...

treason · « **Reply #9 on:** March 12, 2015, 09:45:44 PM »

I was told that there are some good shops in Amcorp that can do it as well but I would probably go RSC too for peace of mind..

mike · « **Reply #10 on:** March 12, 2015, 10:02:35 PM »

I personally will not and do not support sending watches to main service centers to service them.

You send your watches to SC, and your intention is to just service the watch. At the end of the day, the SC will tell you that your gasket must be replaced, your this your that must be replaced and they DO NOT show you the replaced gasket or anything that can proof that the parts have been replaced, and it will cost you a BOMB at the end of the day. And they will not ask you before they proceed, they will just bill it for you when the watch is complete service..

Secondly, my self preference. I do not think I should be paying that much for a servicing job when I already paid that much for the watch itself. Some people think they are paying a fair amount for a professional job done, but it really is not worth it at all. Might as well you just send it to a third party pre-owned shop that provides watch servicing. I know a few personally that sends their watches to actual professional watchmaker that is working in RSC and comes out doing their own business, and the cost is -5x less than RSC ..

Some people may not agree to me, this is just what I think. Pls do not get all fired up on me

Anyway, drop me a PM if you wish to know which watch shop I was talking about.

Calibr · « **Reply #11 on:** March 12, 2015, 10:04:22 PM »

Quote from: Friedricetheman on March 12, 2015, 08:52:02 PM

Quote from: Aria on March 12, 2015, 07:33:48 PM
Quote from: hanz079 on March 12, 2015, 09:45:02 AM
AD = Authorized Dealers

A normal Submariner Servicing will cost rm1,800
I do not know if the price have went up.
I used to pay that amount for a full service.

It's now RM2,120/= for servicing sports model like GMT II, Sub, Explorer, etc., not including costs of any major parts replaced. Free polish, and one complimentary green Rolex pouch.. 2 years warranty.

The price keep increasing.

It used to be just RM800 when I first serviced my DJ in the early 2000's...

Bro', the minimum service charge for the 36mm DJ (16233) is now RM1,950/=, the crystal with LEC is RM464/=, and if you want to change your TT Jubilee bracelet to a new TT Oyster? That's at least an additional cool RM16,000!! All these before the coming 6% GST..

Timeless · « **Reply #12 on:** March 13, 2015, 08:12:44 AM »

Yes, service fee been increasing every year. Serviced my sub 2 years ago at rm1700+

Friedrice · « **Reply #13 on:** March 13, 2015, 10:43:43 AM »

Rolex is getting greedy with their service charges..

I dread sending in my DJ as the service date looms..

Shinka · « **Reply #14 on:** March 13, 2015, 01:21:20 PM »

Normally how long from date of purchase (new) do you all send your submariners in for servicing? Or do you wait till it no longer displays accurate time?

I also have an omega planet ocean 8500, and the omega salesperson told me it can actually display accurate time up to 10 years from date of purchase.

Friedrice · « **Reply #15 on:** March 13, 2015, 02:00:42 PM »

Quote from: Shinka on March 13, 2015, 01:21:20 PM

Normally how long from date of purchase (new) do you all send your submariners in for servicing? Or do you wait till it no longer displays accurate time?

I also have an omega planet ocean 8500, and the omega salesperson told me it can actually display accurate time up to 10 years from date of purchase.

Send it in just before the warranty expires for a check up. The SC will let you know whether if the watch needs to be serviced or not.

The service interval depends on how frequent you wear them.

Also, Omega in-house co-axial movements have a 4 year warranty. So, send it in a month before warranty expires.

Rule of thumb.
If it is a daily beater - service intervals are 2 years.
If it is a special occasions watch - service intervals are max. 5 years
If it is a weekend watch - service every 3 years.

But, my co-axial watches are still going strong with my SMP GMT still beating after 5 years. Just sent it in for a check up last week at Swatch Group, Wisma Goldhill but they said that the movement is fine, and they just change the gaskets and seals.

Shinka · « **Reply #16 on:** March 13, 2015, 02:22:03 PM »

ok great thanks friedrice

Clicko · « **Reply #17 on:** March 13, 2015, 02:39:57 PM »

Quote from: Friedricetheman on March 13, 2015, 02:00:42 PM

Quote from: Shinka on March 13, 2015, 01:21:20 PM
Normally how long from date of purchase (new) do you all send your submariners in for servicing? Or do you wait till it no longer displays accurate time?

I also have an omega planet ocean 8500, and the omega salesperson told me it can actually display accurate time up to 10 years from date of purchase.

Send it in just before the warranty expires for a check up. The SC will let you know whether if the watch needs to be serviced or not.

The service interval depends on how frequent you wear them.

Also, Omega in-house co-axial movements have a 4 year warranty. So, send it in a month before warranty expires.

Rule of thumb.
If it is a daily beater - service intervals are 2 years.
If it is a special occasions watch - service intervals are max. 5 years
If it is a weekend watch - service every 3 years.

But, my co-axial watches are still going strong with my SMP GMT still beating after 5 years. Just sent it in for a check up last week at Swatch Group, Wisma Goldhill but they said that the movement is fine, and they just change the gaskets and seals.

Good guidance.

So, your SMP GMT did not go thru complete service after the 5yrs? Omega boutique told me the Master co-axial can last up to 8yrs before needing a complete service.

Also, Omega warranty is 3-4yrs. Is it recommended to bring the watch back to check for water resistant/gaskets/seals etc every 1 or 2yrs?

Friedrice · « **Reply #18 on:** March 13, 2015, 03:15:59 PM »

Ya. They told me that the movement is still in good condition and within COSC specs but they did change all the gaskets and seals on my watch. The gaskets and seals have worn out from 5 years of usage. Otherwise the movement is fine. Mine is running on the 2628B movement so it is running at a lower beat rate which means less wear and tear compared to 2500A type of movements.

It is only recommended to check WR every 1-2 years if you take your watch into the water ie. Diving or swimming. Otherwise it should be ok if for daily use.

Edit - Omega watches are given a priority over other brands within the Swatch Group (confirmed by the manager). So, category 1 service shouldn't take more than 3 weeks. Mine took a week or so for them to change the seals and do COSC testing a etc.

Also, you can check the progress of the work done to your omega's via their cis.omegawatches.com system. Just punch in the password etc which are given out to you when you send your watch in.

They will also call you when your watch is ready for collection.

jason_recliner · « **Reply #19 on:** March 13, 2015, 08:05:40 PM »

Collectible Watches Australia can service any Rolex or any other watch. Fast turnaround, too.

TheHobbit · « **Reply #20 on:** March 14, 2015, 07:51:44 AM »

Quote from: Friedricetheman on March 13, 2015, 03:15:59 PM

Omega watches are given a priority over other brands within the Swatch Group (confirmed by the manager). So, category 1 service shouldn't take more than 3 weeks. Mine took a week or so for them to change the seals and do COSC testing a etc.

Based on past experience, I will take this with a pinch of salt.

As for frequency of service, it is basically up to you. Most watches, you should send it in after 5 years, regardless if daily beater or not. To me, it is to give the watch a once over, in terms of getting new gaskets and getting new oil. The oil on your watches will age, regardless of use, so it is good to get them replaced.

I have seen watches go longer, some as long as 20 years without a service. So, should you do the same? Well it is really up to you. Just be prepared to have a long list of parts replaced (likely) and maybe even being told, no more parts as the watch is too old. Yes, having your watch serviced regularly does not solve the problem of parts running out, but at least it is not 20 year old parts since last service.

As for me, my watches (now anyway) goes in once every 5 to 6 years, regardless.

CKL1213 · « **Reply #21 on:** March 14, 2015, 09:09:48 AM »

due to budget constraint, I'm sending in after 7 years

jason_recliner · « **Reply #22 on:** March 15, 2015, 02:33:33 AM »

Guaranteed I'll beat any RSC quote, too

kygan711 · « **Reply #23 on:** March 15, 2015, 05:00:59 PM »

I send mine watch to service when it was losing track of time or rather when my power reserve indicators does not drop down to 0 hour at one stage. That was like maybe 7 years since i purchase them.

I send the watch into the malaysia watch forum cause the official service center needed a month before they return me my watch while MWF shop only week. Watch have been great eversince.

klimwh · « **Reply #24 on:** March 19, 2015, 05:35:16 PM »

Always go back to RSC, to protect your investment

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Author Topic: Rolex Submariner (Read 11689 times)