There were 2 matters about the Omega Seamaster Planet Ocean XL, a watch that I liked lots in my collection, that were kind of bugging me, so just like to seek fellow forummer's kind advise as per the following :
1) The bezel doesn't align perfectly to 12 o'clock. I'm quite fussy about this bezel alignment and all my other diver watches were perfectly aligned to (or if they weren't, I'll send them back to be re-aligned like my Steinhart Ocean that travelled all the way back to Germany for the job). Omega SC informed me that if I get the bezel aligned to 12 o'clock, it may not be aligned to the second markers. They told me that such a tolerance was acceptable by Planet Ocean's standards; and if they re-align the bezel, they may scratch the new insert.
2) The date changes at 3 am instead of 12 am. The customer services informed me that Omega watches tend to have the date changes between 9 pm to 3 am, which sounded incredulous to me. I know about not doing quick-change-dates between 9 pm to 2 am, and I also know that mis-aligned date changes could be easily re-aligned back by experienced watchsmith but it involves taking out the movement and re-aligning the hands for the changeover at 12 o'clock.
My regular watchsmith told me that he could iron out issues 1 and 2 for me easily for just a token sum, but the Omega red dot mark would be affected. Given that the watch was under official Omega warranty, should I just accept the SC's explanations, or insist on the official rectification. Other than these 2 oddities, the watch has been an absolute darling.
