MY EXPERIENCE WITH ROLEX AUTHORIZED DEALER...........

[soonaikz]

While my journey to search for my right watches, I went to couple of shop selling High End Watch.....

I like to test how good a salesman or girl do their job, their patient....... Like what I did when I search for my Volkswagen CC in Sg. Besi.....

With a simple casual outlook, short jean........... A beautiful salesgirl approach me.... blah blah blah.......

Her attitude is like lazy to entertain you....

Then I asked her a simple question... How much does it cost for a maintenance......?

Salesgirl....: When you buy such car, would you care about the maintenance price......

I XXX her up and down with give her face even she is a pretty girl........

That the car old story.........

Come back to Rolex......

Again a simple attire....

MID**LEY WATCHSHOP

Once I enter the shop, someone greed you..... and offer help........; you can feel that they value you......

I window shop for about 2 hours, test this and that most rolex series.... from Date just, President series, submariner, explorer......

They serve you well.......without giving you a weird face look..... Smile and Smile to serve you....

Ended up I don't buy anything and come up......  ......... Becoz they don't have the Date just 18K Rhodium Arabic series....

However they will call me once the have the stock by next week

SUN**Y WATCHSHOP

With the same attire, I went in the shop....... No body give you a fxxxx care....

When I look see look see their watch range..... she was about at least 5 meter away from me.......

When ask for enquiry....... you can felt like you been molest by her eyes.... She scan from head to toe......

She give me a price without keen for explaining more......

I asked her is this a best price...... and her answer is "YES" that all......

You can felt that they don't keen to serve you

Well.... I just walk out of the shop..... without hesitation to know what other brand they carry.....

I felt sad for SUN**Y WATCH SHOP becoz I going to BAN this shop..... even though if their price cheaper...... becoz what I like is a person responsibility, service and it attitude toward customer...... even paying at much more higher price....

You cannot judge a client on surface..... selling a high product is not about pricing..... pricing come 2nd.... becoz price may not defer alot from one to another.... to us whom can owned the watches.... it always not about the price....

Have you seen a Uncle.... wear normal attire, not so smart.... actually is a Multimillionaire.... I seen this.....

I am sure go back to M**VALLEY if I made up my mind for purchase.......even if the price more expensive... but matter of fact they are more cheaper.......

Just Sharing........

Sorry Admin - Newbie.... Don't know rules....
 

 





 

 


 

 

[dpkong]

While my journey to search for my right watches, I went to couple of shop selling High End Watch.....

...

I screwed her up and down with give her face even she is a pretty girl........

That the car old story.........

Come back to Rolex......

Again a simple attire....

Hour Glass Midvalley.......;

Once I enter the shop, someone greed you..... and offer help........; you can feel that they value you......

I window shop for about 2 hours, test this and that most rolex series.... from Date just, President series, submariner, explorer......

They serve you well.......without giving you a weird face look..... Smile and Smile to serve you....

Ended up I don't buy anything and come up......  ......... Becoz they don't have the Date just 18K Rhodium Arabic series....

However they will call me once the have the stock by next week

WATATIME Sunway

With the same attire, I went in the shop....... No body give you a fucking care......

...

Have you seen a Uncle.... wear normal attire, not so smart.... actually is a Multimillionaire.... I seen this.....

I am sure go back to Hour Glass if I made up my mind for purchase.......even if the price more expensive... but matter of fact they are more cheaper.......

Just Sharing........
 

You must have balls of steel to be daring enough to screw    a beautiful salesgirl in a car showroom. Next week when I am in KL, please be my sifu and teach me how to do it as well.. 

And just because you said you can spend 2 hours browsing in Midvalley AD, I will make sure to visit that place next week as well.

BTW, I know a nice salesman from Watatime and he can give much better service. FYI, discounts at Rolex ADs are tightly controlled.

[soonaikz]

 
Non -AD..... I am afraid of fake of Half fake or stolen good.....

Becoz Rolex rules... when you send in for service and if your watch is a stolen good.... they will take your watch and no returning,....

[dpkong]

 

You must have balls of steel to be daring enough to screw    a beautiful salesgirl in a car showroom. Next week when I am in KL, please be my sifu and teach me how to do it as well.. 
[/quote]

Hahaha.... Simple.... Just pay money and there is a lot girl willing to serve you well.......
[/quote]

But I want to be like you and go to a car showroom....

[soonaikz]

Why not you test it for yourself..... wear normal like you cannot own the watch..... go to this both shop.......

See if my justification true or not.....

[dpkong]

 
Non -AD..... I am afraid of fake of Half fake or stolen good.....

Becoz Rolex rules... when you send in for service and if your watch is a stolen good.... they will take your watch and no returning,....

None of my watches were bought from an AD yet. And the last one I brought to RSC at Menara Dion for adjustment wasn't seized.

Take your time finding the watch you want at the price you would like to pay. If you plan to buy more watches in future, it helps to build a relationship with a particular dealer, after doing due research on that dealer.

Sometimes when we are in a shop selling expensive goods, it's not about what you wear that determines the service level. It's the outlook you project. From personal experience, I've even been served very well (while wearing a cheap t-shirt and jeans, wearing slippers) and tested out a few watches at the PP boutique at KLCC.

[soonaikz]

 
Non -AD..... I am afraid of fake of Half fake or stolen good.....

Becoz Rolex rules... when you send in for service and if your watch is a stolen good.... they will take your watch and no returning,....

None of my watches were bought from an AD yet. And the last one I brought to RSC at Menara Dion for adjustment wasn't seized.

Take your time finding the watch you want at the price you would like to pay. If you plan to buy more watches in future, it helps to build a relationship with a particular dealer, after doing due research on that dealer.

Sometimes when we are in a shop selling expensive goods, it's not about what you wear that determines the service level. It's the outlook you project. From personal experience, I've even been served very well (while wearing a cheap t-shirt and jeans, wearing slippers) and tested out a few watches at the PP boutique at KLCC.

Would you mind recommend which Non AD is reputable......? PM me Please......

[Everdying]

i share exactly the TS sentiments with both MV and Sunway.

[soonaikz]

i share exactly the TS sentiments with both MV and Sunway.

It seem I am not alone for the claim.........

[dpkong]

Would you mind recommend which Non AD is reputable......? PM me Please......

Take your time, read the FS section and browse the many non-AD shops around KL.

[B747-4H6]

While my journey to search for my right watches, I went to couple of shop selling High End Watch.....

I like to test how good a salesman or girl do their job, their patient....... Like what I did when I search for my Volkswagen CC in Sg. Besi.....

With a simple casual outlook, short jean........... A beautiful salesgirl approach me.... blah blah blah.......

Her attitude is like lazy to entertain you....

Then I asked her a simple question... How much does it cost for a maintenance......?

Salesgirl....: When you buy such car, would you care about the maintenance price......

I XXX her up and down with give her face even she is a pretty girl........

That the car old story.........

Come back to Rolex......

Again a simple attire....

MID**LEY WATCHSHOP

Once I enter the shop, someone greed you..... and offer help........; you can feel that they value you......

I window shop for about 2 hours, test this and that most rolex series.... from Date just, President series, submariner, explorer......

They serve you well.......without giving you a weird face look..... Smile and Smile to serve you....

Ended up I don't buy anything and come up......  ......... Becoz they don't have the Date just 18K Rhodium Arabic series....

However they will call me once the have the stock by next week

SUN**Y WATCHSHOP

With the same attire, I went in the shop....... No body give you a fxxxx care....

When I look see look see their watch range..... she was about at least 5 meter away from me.......

When ask for enquiry....... you can felt like you been molest by her eyes.... She scan from head to toe......

She give me a price without keen for explaining more......

I asked her is this a best price...... and her answer is "YES" that all......

You can felt that they don't keen to serve you

Well.... I just walk out of the shop..... without hesitation to know what other brand they carry.....

I felt sad for SUN**Y WATCH SHOP becoz I going to BAN this shop..... even though if their price cheaper...... becoz what I like is a person responsibility, service and it attitude toward customer...... even paying at much more higher price....

You cannot judge a client on surface..... selling a high product is not about pricing..... pricing come 2nd.... becoz price may not defer alot from one to another.... to us whom can owned the watches.... it always not about the price....

Have you seen a Uncle.... wear normal attire, not so smart.... actually is a Multimillionaire.... I seen this.....

I am sure go back to M**VALLEY if I made up my mind for purchase.......even if the price more expensive... but matter of fact they are more cheaper.......

Just Sharing........

Sorry Admin - Newbie.... Don't know rules....
 

 





 

 

Let me guess its that lady with the really long hair in her four ties with glasses?

[soonaikz]

Not quite sure her age But Long hair wear spec.... and I think in the 30++

[terrenceterrence]

I am a person who does not care much about bad service. I just tell myself, that's the reason why they are selling and I am buying. Why bother? there are better things to do.

[kenji1903]

never been to Sunway, but i do agree on the MV shop, service is not bad
Similarly with Tag Boutiques at Gardens and KLCC, both i went in with shorts and sandals... they let you try on anything you request for, the lady in Gardens was able to explain the movement (which is still ETA and which is Sellita and why the change and stuff like that)

[soonaikz]

I am a person who does not care much about bad service. I just tell myself, that's the reason why they are selling and I am buying. Why bother? there are better things to do.

Bro sometime you have to give some care.......; it a way to change Malaysia service which is in bad shape.....;

More worthy if their service is good.......

[terrenceterrence]

European and American ADs are not any better.

I am a person who does not care much about bad service. I just tell myself, that's the reason why they are selling and I am buying. Why bother? there are better things to do.

Bro sometime you have to give some care.......; it a way to change Malaysia service which is in bad shape.....;

More worthy if their service is good.......

[takashi78]

I agree!
Happened to me.
Ended up buying my Sea Dweller at a mom n pap Cina gold smith shop which is also an AD for Rolex.
Was given the best treatment.

European and American ADs are not any better.

I am a person who does not care much about bad service. I just tell myself, that's the reason why they are selling and I am buying. Why bother? there are better things to do.

Bro sometime you have to give some care.......; it a way to change Malaysia service which is in bad shape.....;

More worthy if their service is good.......

[kiamat]

not all AD and boutique you get cold treatment... very simple if they piss you off then don't buy from them.

for me i prefer grey dealers because they are the friendliest, most knowledgeable, very helpful, etc. i am not sure if i can mention them in this post. you can check them out in mwf merchant section and do your homework in the "good guys" section.

[ivanswk]

^ best treatment hmmm....
and good services thread aiseh I thought I am on sammy forum ... 

[soonaikz]

not all AD and boutique you get cold treatment... very simple if they piss you off then don't buy from them.

for me i prefer grey dealers because they are the friendliest, most knowledgeable, very helpful, etc. i am not sure if i can mention them in this post. you can check them out in mwf merchant section and do your homework in the "good guys" section.

PM me

[soonaikz]

I agree!
Happened to me.
Ended up buying my Sea Dweller at a mom n pap Cina gold smith shop which is also an AD for Rolex.
Was given the best treatment.

European and American ADs are not any better.

I am a person who does not care much about bad service. I just tell myself, that's the reason why they are selling and I am buying. Why bother? there are better things to do.

Bro sometime you have to give some care.......; it a way to change Malaysia service which is in bad shape.....;

More worthy if their service is good.......

PM Me that shop.....

[kiamat]

^ best treatment hmmm....
and good services thread aiseh I thought I am on sammy forum ... 

 

[kiamat]

not all AD and boutique you get cold treatment... very simple if they piss you off then don't buy from them.

for me i prefer grey dealers because they are the friendliest, most knowledgeable, very helpful, etc. i am not sure if i can mention them in this post. you can check them out in mwf merchant section and do your homework in the "good guys" section.

PM me

PM u already

[Mojojojo]

Yes, the Mid Valley one was very helpful, even gave me the Panerai book/catalogue without me asking. 

I'm interested to buy a submariner and have been shopping around. Anyone has experience with "grey importers"? I always drop by the one in Publika and Giza (Kota Damansara), apart from preowned "branded"  they also sell brand new ones (but limited nos of brands though), which are being sold much cheaper than ADs.

Advice/s from sifus and everyone here are very appreciated..

[STT1987]

In Penang, there used to be only ONE Rolex authorized dealer on the entire island (on Campbell Street) until another one open shop at Gurney Plaza several years ago.

I've had dealings with the Rolex shop at Campbell Street - this was several years ago. As a youngish 30+ looking male, apparently I don't warrant the Datok/Tan Sri treatment... AKA, the salespeople are not there to sell you a Rolex; they're just there to make sure that you don't shoplift anything. I did all the talking asking questions and the salesgirl was only good enough to tell me the prices (no discount). Just enough rudeness and snobbery to "cho khuan" but not enough to warrant a real complaint. So, not a good experience. I made sure to get my Rolex GMTIIc elsewhere (Singapore). This was before the Gurney Plaza AD opened.

I'm very friendly with the watch dealers in town and from what they tell me, business is very good at the Gurney Plaza location. Several dozen units a month IF I can believe them, which is fantastic for such high value items. I've never seriously dealt with Gurney plaza Rolex AD, so I can't comment on how the CS is but from what little contact I have ("how much is that watch? I need to special order the Submariner?" etc.) - they answered my questions politely enough.

The main thing is this - if you want good personal sales service - go to a shop that has several other competitors in the same area. I've always had good and attentive sales persons attend to me in KL, Singapore and Hong Kong; the fastest way to punish bad service is just to walk out and go to the next shop - and they know it!