Malaysia Watch Forum
Main Forums => General Discussion - Modern Watches => Topic started by: beemaro on April 09, 2011, 05:03:25 PM
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Hi guys,
Need your kind advise, my submariner not running well, it will stop after moving for a minute or so and will move again if I shake it. Does it needs servicing or oiling or it's something more serious.
Another unusual thing is that when I adjust the date by turning the knob, the gear does seemed like there is a lag and when turning the knob to adjust the time, the hour arm does not follow as per rotation, again there is a lag.
Appreciate good advise here.
Thanks guys
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Send it back to RSC.
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any truth to RSC,minimum charge is RM 1900?
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Nope. They will take your watch and evaluate what needs to be done and give you an estimate and how long it will take. My last service at RSC (Taiwan) was just over RM1,000. Also if you don't want to change any parts, you have to tell them upfront and not after. Standard parts RSC will change is the crown, stem tube and gaskets. This is to ensure the watch can still meet the water resistant rating. IF you have one of the old or vintage Rolex submariner with the old Stem tube (no gasket on the stem tube), you can opt not to have the tube changed. However, RSC will not guarantee your watch for water resistance.
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My Datejust had this same problem too before I sent it in to RSC. They told me that it needed an overhaul. So, yeah, head over to Menara Dion for a check-up. :)
Form what I understand, the rolex winding rotor's stem is the weakest part of the caliber 33xx. It is a non-ball bearing winder unlike other swiss mechanical watches. This, coupled with a tight tolerance for the rotor will result in greater wear and tear but produces better winding. My datejust is periodically sent to RSC every 5 years because of this.
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Hi guys,
Thanks for the advise, because am trying to prevent sending back to Rolex centre, as you know if go in sure minimum rm1000 above today given high cost of everything.
My Rolex submariner half gold is year 1995 ( if it helps). Last service was about 5 to 6 years ago and 5 years prior to that changed some gear in the knob area.
I seldom where the watch about once in 2 weeks and before it kaput about 3 weeks as was on holiday. Is this one of the cause of failure ?
More inputs welcomed.
Thanks
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time to service... as for rolex... most watchmaker know how to service it....
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time to service... as for rolex... most watchmaker know how to service it....
Thanks for your advise
Last time sent to rsc m'sia also they overcharged, lucky negotiate with them
As I m stationed in Jakarta another hassle is to bring it back .....
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Nope. They will take your watch and evaluate what needs to be done and give you an estimate and how long it will take. My last service at RSC (Taiwan) was just over RM1,000. Also if you don't want to change any parts, you have to tell them upfront and not after. Standard parts RSC will change is the crown, stem tube and gaskets. This is to ensure the watch can still meet the water resistant rating. IF you have one of the old or vintage Rolex submariner with the old Stem tube (no gasket on the stem tube), you can opt not to have the tube changed. However, RSC will not guarantee your watch for water resistance.
How much was the damage for your service pls
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Nope. They will take your watch and evaluate what needs to be done and give you an estimate and how long it will take. My last service at RSC (Taiwan) was just over RM1,000. Also if you don't want to change any parts, you have to tell them upfront and not after. Standard parts RSC will change is the crown, stem tube and gaskets. This is to ensure the watch can still meet the water resistant rating. IF you have one of the old or vintage Rolex submariner with the old Stem tube (no gasket on the stem tube), you can opt not to have the tube changed. However, RSC will not guarantee your watch for water resistance.
How much was the damage for your service pls
A bit over RM1,000.
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Thanks bro
Lucky this morning I turned the knob for about 5 to 10 min in a bit try to distribute the lubricants in the gear and so far watch working as normal.
So now I know why people store watch in proper box when not used.
Cheers
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i don;t get it? what's storing got to do with your watch?
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Thanks bro
Lucky this morning I turned the knob for about 5 to 10 min in a bit try to distribute the lubricants in the gear and so far watch working as normal.
So now I know why people store watch in proper box when not used.
Cheers
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Guys,
Good day
My watch finally die on me yesterday. Guess its really time to send into the workshop :)
Need advise, do I send to RSC in KL or Singapore ? Which is cheaper.
I read some forum and they mentioned JW Horologist in Spore is quite good but am not so comfortable since its a non rolex centre.
Thanks
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I will send back to RSC then any other service center... a bit more expensive but in return you get one full year warranty and you can rest assure all parts are genuine :thumbsup:
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Do you mean [link to commercial site removed - mod]? I sent my vintage seamaster to them once. Serviced and ran for 2 years before power reserve problem started. Don't know if it is a vintage watch issue, i abused the watch or the service is not done properly. They have a lead time of 2 months and give 1 year warranty for the watches they serviced. The owner is knowledgeable. Service charges about half of what is paid to service center. According to him, some of the ADs send their watches to him for service.
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I will send back to RSC then any other service center... a bit more expensive but in return you get one full year warranty and you can rest assure all parts are genuine :thumbsup:
Thanks.
I just called up RSC in Menara Dion (Ms May). The service now starts at minimum RM1850 :thumbsdown:
Takes 2 weeks time.
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Do you mean [link to commercial site removed - mod]? I sent my vintage seamaster to them once. Serviced and ran for 2 years before power reserve problem started. Don't know if it is a vintage watch issue, i abused the watch or the service is not done properly. They have a lead time of 2 months and give 1 year warranty for the watches they serviced. The owner is knowledgeable. Service charges about half of what is paid to service center. According to him, some of the ADs send their watches to him for service.
I am checking this afternoon how much they will charge for service.
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Well even at rm1850 its still on par of cheaper compared to watches in the same price range.
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Is that the minimum charge? I think it would be better to bring the watch over to them and let the people at RSC evaluate the cost. I think it is difficult to quote over the phone.
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Is that the minimum charge? I think it would be better to bring the watch over to them and let the people at RSC evaluate the cost. I think it is difficult to quote over the phone.
Yes, that is what they said too, bring in the watch, problem is now am in Jakarta.
RM1850 is the minimum charge for service + normal parts replacement, it can be higher if watch has other problems.
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Well even at rm1850 its still on par of cheaper compared to watches in the same price range.
Serious? RM1850 is the minimum charge :)
I would expect Rolex service & parts should be lower because of volume circulating in market compared to other brands.
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Rolex actually increased their prices since last year. So instead of the 1yr warranty now they give 2 yrs.
Before the price increase it used to be below 1k for basic service.
I'm sure there is a RSC in Jakarta, why not bring it in there?
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Rolex actually increased their prices since last year. So instead of the 1yr warranty now they give 2 yrs.
Before the price increase it used to be below 1k for basic service.
I'm sure there is a RSC in Jakarta, why not bring it in there?
Dont think there is a RSC in Jakarta and even if have, dont have confidence to send it in :)
Just called up Jx Horologxxx, service cost is SGD250+SGD100 (parts for mine since it stopped working)= SGD350
But takes 4 months !!
They have 2 technicians and over 100 + watches to do
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Why no confidence? They are appointed and trained by Rolex, to me no difference.
Will you not eat McD or KFC if its outside USA? Think bout it.
And yes there is a RSC in Indo.
Menara Sudirman Level 12A
60 Jalan Jend Sudirman Kav
Jakarta 12190
Jakarta Raya
Indonesia
Tel: +62 21 522 7192
Fax: +62 21 522 7191
Unless you have heard or know horror stories about the RSC in Jkt, if not i dont see why not send it there since its near to you.
If you dont want to pay that much then no choice la.
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The Singapore RSC minimum charges is 800sgd if I not wrong
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Why no confidence? They are appointed and trained by Rolex, to me no difference.
Will you not eat McD or KFC if its outside USA? Think bout it.
And yes there is a RSC in Indo.
Menara Sudirman Level 12A
60 Jalan Jend Sudirman Kav
Jakarta 12190
Jakarta Raya
Indonesia
Tel: +62 21 522 7192
Fax: +62 21 522 7191
Unless you have heard or know horror stories about the RSC in Jkt, if not i dont see why not send it there since its near to you.
If you dont want to pay that much then no choice la.
Thks, will call them up
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Do tell us your findings.
Would be interesting to find out what are the price differences amongst the countries.
For reference when i was in San Francisco, it cost usd680 for basic service of my Explorer-1.
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Hi Takashi,
Just called them up !
Minimum is RP5.0 juta (RM1750)
LOL :)
They asked me to send it in and takes 15-20 min to check and determine exact cost:)
They also said they are auth dealer from Geneva when i asked is it safe.
Personally i do not trust anything here be it authorised or not. There is not much accountability here for much of everything althought not sure abt servicing.
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About the same price here.
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Well if you dont trust the entire country even authorized then why are you in the country anyways?
I guess thats your own choice you can fly back to Singapore to send to the guy you mentioned earlier that you feel comfortable with.
Same thing happened to me, not to say i dont trust the RSC in Malaysia or Singapore since i got my SD serviced in San Francisco RSC, but because i used them before and KNOW they do great work and are people of great watch passion so i know my watch will be taken good care of.
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So far have not had problems with rsc in Malaysia, Taiwan and Japan. I guess as long as they are listed as a rsc (official), there should not be any issues. If got problem, complain. So far I have sent my rolex and Tudor to rsc in Malaysia and have no issues. Same with my friends.
Trust me, I have had worst experience in other brand service center. In one particular brand, they scratch the dial and I had to show proof that I did not do it. I mean really?
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Exactly, authorized dealer does not mean they will do a better job.
Sometimes, they can even argue back that they are auth dealer when something go wrong and they would not have not done this/that mistake :)