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Main Forums => General Discussion - Modern Watches => Topic started by: kvwong2014 on October 30, 2018, 10:36:13 AM

Title: Will Rolex return my old gold bezel after they replace it with a new one?
Post by: kvwong2014 on October 30, 2018, 10:36:13 AM

I've heard that Rolex does not allow customers to keep their old bezel once they sent their watch to the SC for bezel replacement. Partly because they wouldn't want you to sell it in the aftermarket. My question is, what about my yachtmaster's 18k gold bezel? Will they not allow me to keep it? If so, do they pay me for the old bezel or subtract it from the price of the new bezel? Since gold is RM164 per gram right now, I guess the old bezel would be worth a lot just in weight alone.

Title: Re: Will Rolex return my old gold bezel after they replace it with a new one?
Post by: David_cheong on October 30, 2018, 12:49:59 PM

To my best knowledge, RSC returns everything that is gold / platinum,,even to the tiny screw.

dc

Title: Re: Will Rolex return my old gold bezel after they replace it with a new one?
Post by: Cocas on October 30, 2018, 01:02:36 PM

No, Rolex took away my old original blue Cellini dial after replacing the new dial.

Rolex also took my old after market leather after I bought the new one from Rolex.

Title: Re: Will Rolex return my old gold bezel after they replace it with a new one?
Post by: Cocas on October 30, 2018, 01:04:22 PM

Quote from: kvwong2014 on October 30, 2018, 10:36:13 AM

I've heard that Rolex does not allow customers to keep their old bezel once they sent their watch to the SC for bezel replacement. Partly because they wouldn't want you to sell it in the aftermarket. My question is, what about my yachtmaster's 18k gold bezel? Will they not allow me to keep it? If so, do they pay me for the old bezel or subtract it from the price of the new bezel? Since gold is RM164 per gram right now, I guess the old bezel would be worth a lot just in weight alone.

Rolex never pay back my old Cellini dial, although it cost easily USD 200 in used market.

Title: Re: Will Rolex return my old gold bezel after they replace it with a new one?
Post by: David_cheong on October 30, 2018, 01:11:49 PM

My experience tells me that you can request return of parts that are made of gold / platinum.

As for the dial, that's the optional replacement parts. you can always give instruction not to change the dial.

As for the after market thingy, eg, straps, always remove them upon sending in to RSC for service / repairs.

dc

Title: Re: Will Rolex return my old gold bezel after they replace it with a new one?
Post by: D'Andy on October 30, 2018, 02:40:50 PM

Been there, done it. Rolex would return all original precious metal parts back to you. They don't do trade-in as per your suggestion. Aftermarket items installed on the original watch would be confiscated so do remove before bringing over.

Title: Re: Will Rolex return my old gold bezel after they replace it with a new one?
Post by: kvwong2014 on October 30, 2018, 06:01:13 PM

Thanks for all the informative replies everyone.   ;D

Title: Re: Will Rolex return my old gold bezel after they replace it with a new one?
Post by: Stv77 on November 20, 2018, 08:26:40 AM

I think not

Title: Re: Will Rolex return my old gold bezel after they replace it with a new one?
Post by: keheng91 on November 21, 2018, 10:38:34 AM

ROLEX don’t let u have anything that replaced.

Title: Re: Will Rolex return my old gold bezel after they replace it with a new one?
Post by: chongmelvin2238 on July 05, 2020, 04:56:56 PM

How much will it cost to change a dial ? Datejust

Title: Re: Will Rolex return my old gold bezel after they replace it with a new one?
Post by: heart_killer39 on July 31, 2020, 09:33:37 AM

Quote from: keheng91 on November 21, 2018, 10:38:34 AM

ROLEX don’t let u have anything that replaced.

This, my cousin had an after market strap attached to this 2 tone and sadly they took it away