Malaysia Watch Forum

Main Forums => General Discussion - Modern Watches => Topic started by: yusszzxx on January 08, 2016, 08:40:54 AM

Title: What can void warranty
Post by: yusszzxx on January 08, 2016, 08:40:54 AM

Hi,
Wonder will I void the watch warranty if I engrave (laser or machine)?
Thanks

Title: Re: What can void warranty
Post by: Omnipotent on January 08, 2016, 09:17:05 AM

you should ask the manager of the AD before making the purchase...or call the particular brand's service center to confirm...

Title: Re: What can void warranty
Post by: JeepWH on January 08, 2016, 09:33:42 AM

In general, as a rule of thumb,

Any modifications minor or major to both external and internal areas of the watch, made during the effective warranty period will in effect void the warranty.

Do take a look at the warranty terms & conditions printed in the warranty booklet, the above phrase can be found somewhere in there in different variations but same meaning.

However, some watch brands do offer in-house customization services (eg. engraving) at their AD and service center, if its done by them, then the warranty usually is still effective.

Title: Re: What can void warranty
Post by: Frogman on January 09, 2016, 09:40:25 AM

Refer to warranty booklet, potentially a yes.

Title: Re: What can void warranty
Post by: Timeless on January 09, 2016, 09:42:39 AM

Depends which brand, but pretty common on Rolex