Malaysia Watch Forum
Main Forums => General Discussion - Modern Watches => Topic started by: wana2125 on February 04, 2014, 06:56:29 AM
-
Hi evrybdy,, just need some help from the expertise, my watch stop running last night, what should i do before i claim for warranty..for ur info, my watch is Ball NEDU, just bought a month ago :'(
-
Ha
I have a Ball but seldom wear. My wife has one and she wears occasionally.
Hers is the same situation as yours just stop. Shake it move a little and stops.
Give up and send to the AD as still under warranty but not back after 5 months.
You can tell me how great is Ball watch nowadays.
Best of luck
-
I recommend sending it back also.
-
5 Months its a long long waiting period :police:
-
5 month..OMG :o :o..i move the watch but no movement sound at all.. :'( :'(
-
Yeah 5 months no kidding
The AD who sold the watches to us at Midvalley was once a top performer in selling Ball watches but lately they have excluded this watch from their dealership. Now you can see Oris in front at their shop. No more Ball at all.
:thumbsdown:
-
Yeah 5 months no kidding
The AD who sold the watches to us at Midvalley was once a top performer in selling Ball watches but lately they have excluded this watch from their dealership. Now you can see Oris in front at their shop. No more Ball at all.
:thumbsdown:
ya right;no Balls! :Laughing_on_floor:
seriously, I find that most of the AD services are damn slow ( based on my personal experience with them).
You pay tons for it and get really,really,really slow services.
Hope there's some AD's out there reading this!
-
so, what should i do, claim for warranty or send it for repair..any good watch repair shop in KL?
-
My 2 cents is you got no choice but to get the warranty on that watch.
And looking forward, might wanna think twice or 3 times before landing yourself another ball watch.
Good luck fellow MWF-ian
-
hi
send it to Ball since it still under warranty. FYI I just decide to buy Ball Storm Chaser Automatic Chrono. I feel :( How come their quality perform like that. Sorry to hear about your Ball watch. Now I need to search more for automatic chronograph for under RM10k.
-
Sorry to hear that too bro..but the best move is send it to warranty...I have one Ball Fireman ii but I see no problem with mine until today.."touch wood"
-
Before you send it for service, make sure you take some photos of the watch as proof of its condition before it was sent it (it helps to take them right in front of the person you are handing the watch to). I had an unfortunate experience of having one of previous watches scratched (not Ball) when it was sent in for repair.
-
Yeah...ill go for warranty claim..just to know some other experience on same problem..if go for warranty need to wait until couples of month i should consider to repair if it take short time n the cost not too high
-
you dont shake an automatic watch, what you need is winding a few times to kickstart it to move. Most of Ball watches uses the reliable eta movements, and shaking too hard might cause something to snap.
Ha
I have a Ball but seldom wear. My wife has one and she wears occasionally.
Hers is the same situation as yours just stop. Shake it move a little and stops.
Give up and send to the AD as still under warranty but not back after 5 months.
You can tell me how great is Ball watch nowadays.
Best of luck
-
you dont shake an automatic watch, what you need is winding a few times to kickstart it to move. Most of Ball watches uses the reliable eta movements, and shaking too hard might cause something to snap.Ha
I have a Ball but seldom wear. My wife has one and she wears occasionally.
Hers is the same situation as yours just stop. Shake it move a little and stops.
Give up and send to the AD as still under warranty but not back after 5 months.
You can tell me how great is Ball watch nowadays.
Best of luck
Thanks for the info
:Cheers:
-
you dont shake an automatic watch, what you need is winding a few times to kickstart it to move. Most of Ball watches uses the reliable eta movements, and shaking too hard might cause something to snap.by the way, not sure if what i did was considered shaking... i held the watch with the dial upwards and flex my wrist as if throwing a Frisbee
not the vigorous kind of swing, just enough to hear the rotor sound
if its bad for the watch, i'll stop it, do advice :)
-
Ha
I have a Ball but seldom wear. My wife has one and she wears occasionally.
Hers is the same situation as yours just stop. Shake it move a little and stops.
Give up and send to the AD as still under warranty but not back after 5 months.
You can tell me how great is Ball watch nowadays.
Best of luck
bro, i just called ball service centre, they said that maximum will take a month for repair on movement problem, why yours take so long until 5 month?
-
Ha
I have a Ball but seldom wear. My wife has one and she wears occasionally.
Hers is the same situation as yours just stop. Shake it move a little and stops.
Give up and send to the AD as still under warranty but not back after 5 months.
You can tell me how great is Ball watch nowadays.
Best of luck
bro, i just called ball service centre, they said that maximum will take a month for repair on movement problem, why yours take so long until 5 month?
becos I sent to the AD not direct to the Ball center.
again 1 month as what they told you is questionable.
ask them what if exceed one month any compensation like the Pizza Hut did
:Mad:
-
you dont shake an automatic watch, what you need is winding a few times to kickstart it to move. Most of Ball watches uses the reliable eta movements, and shaking too hard might cause something to snap.
This is incorrect. The winding system in the 2824 is a known weak point. Winding should be minimised, let the auto do the work.
-
Pls read the operating instruction before you use the watch. Ihave a revue thommen that uses the same eta movement and i have been winding it before i wore it for ages now and nothing so called weak point has occurred . Almost all watch companies will state in their operating manual to wind before wearing. One example is the ap ROO divers manual booklet, which advice to wind about 30 times before wearing. If there is a weak point in the 2824 , they wont be here for so many years. It might be some modification done by some manufactures which could have distorted the durability of the functions
you dont shake an automatic watch, what you need is winding a few times to kickstart it to move. Most of Ball watches uses the reliable eta movements, and shaking too hard might cause something to snap.
This is incorrect. The winding system in the 2824 is a known weak point. Winding should be minimised, let the auto do the work.
-
Pls read the operating instruction before you use the watch. Ihave a revue thommen that uses the same eta movement and i have been winding it before i wore it for ages now and nothing so called weak point has occurred . Almost all watch companies will state in their operating manual to wind before wearing. One example is the ap ROO divers manual booklet, which advice to wind about 30 times before wearing. If there is a weak point in the 2824 , they wont be here for so many years. It might be some modification done by some manufactures which could have distorted the durability of the functionsyou dont shake an automatic watch, what you need is winding a few times to kickstart it to move. Most of Ball watches uses the reliable eta movements, and shaking too hard might cause something to snap.
This is incorrect. The winding system in the 2824 is a known weak point. Winding should be minimised, let the auto do the work.
Yup, agree with you. From servicing a few watches with the 2824, i have never come across such a problem. Might be the seals had deteriorated and let in moisture causing corrosion. Corrosion often affects the winding parts first. 2nd possibility might be lack of sevicing. Swiss movements need constant oiling especially at the winding mechanism as lack of lube causes friction and wear & tear.
-
BTW why not get a Seiko chrono? Seiko makes good automatic chronos too. ;D
Seiko can go on forever without servicing.
-
Seiko can go on forever without servicing.
R U joking?
-
Time to send your watch to the service center do some service, automatic watch usually need a proper service within 5 years if lucky.
Good Luck.....
-
Seiko can go on forever without servicing.
R U joking?
Why la? I had my grandfather's seiko 6138 chrono. never serviced before, still working good until now. Approx 40 years now.
-
Ha
I have a Ball but seldom wear. My wife has one and she wears occasionally.
Hers is the same situation as yours just stop. Shake it move a little and stops.
Give up and send to the AD as still under warranty but not back after 5 months.
You can tell me how great is Ball watch nowadays.
Best of luck
bro, i just called ball service centre, they said that maximum will take a month for repair on movement problem, why yours take so long until 5 month?
My wife just called the AD today still not ready her watch for more than 5 months.
Really hope this message can get through to the Dealer
:Mad:
-
I feel sorry for u n your wife...i think u should report this to ball company..so that they know the problem of malaysia ball service centre.actually what is watch problem..they should let u know..ie spring n so on..part of the engine
-
I sent my watch to ball service center on 11feb..n thay promise me repair would take at least 2 weeks..so i keep they promise..hope i would collect mine after 2 weeks...
-
Thanks for updating
Hopefully too they will fulfill their commitment
This is a test for them as all potential customers looking at this thread
:Cheers:
-
yeah..agree..but do they read this thread? ::)
-
Print out n send to them ;)
-
thanks god,, my watch ready for collection..ball staff called me today..just on time as what they said..2 week after submit to service center :)
-
:thumbsup:
-
:thumbsup:
-
thanks god,, my watch ready for collection..ball staff called me today..just on time as what they said..2 week after submit to service center :)
The Ball man must have read your thread. Its working.
:thumbsup:
-
Have u collected yr NEDU? Did they explain what's the problem? If that happens to me I'll definitely gone ballistic since u just bought the watch..Lucky my NEDU does not give me any problem ever since I got it..Glad they solved it on time..If case like Yoda happens to me it will definitely be in the every watch forums that I can put my hands into..& perhaps every complain column in newspaper, online forum etc2. 5 mths is waaaayy too much..
-
Have u collected yr NEDU? Did they explain what's the problem? If that happens to me I'll definitely gone ballistic since u just bought the watch..Lucky my NEDU does not give me any problem ever since I got it..Glad they solved it on time..If case like Yoda happens to me it will definitely be in the every watch forums that I can put my hands into..& perhaps every complain column in newspaper, online forum etc2. 5 mths is waaaayy too much..
:thumbsup: :thumbsup: :thumbsup: ;)
-
Watch still at the ball srvc centre..i asked the staff and she said small problem on movement n they make it right as per normal.ill ask detail when i collect my watch..tq all for ur concern :)
-
Finally my wife got her watch from the AD today.
Hope this thread would make them (Ball man) stand on their toes
:Cheers:
-
Hi evrybdy,, just need some help from the expertise, my watch stop running last night, what should i do before i claim for warranty..for ur info, my watch is Ball NEDU, just bought a month ago :'(
It is time to consider other brand :thumbsup:
-
Finally my wife got her watch from the AD today.
Hope this thread would make them (Ball man) stand on their toes
:Cheers:
:thumbsup: Good one man