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Main Forums => General Discussion - Modern Watches => Topic started by: watchpassion on July 02, 2019, 08:24:59 PM

Title: building relationship with your Rolex AD
Post by: watchpassion on July 02, 2019, 08:24:59 PM
Share with us your experience and your relationship with your AD. Have you received call from your AD recently to collect your watch? What is your strategy?
Title: Re: building relationship with your Rolex AD
Post by: ExplorerII on July 03, 2019, 07:17:00 PM
I have this same challenge as well.  Problem is that the AD which you previously bought your Rolex from changes job (like in my case).
Title: Re: building relationship with your Rolex AD
Post by: tcken on July 03, 2019, 07:57:22 PM
The only way to build is to buy more unpopular models from the same AD.
Title: Re: building relationship with your Rolex AD
Post by: an36 on July 04, 2019, 08:18:55 PM
Some of those sales advisor cannot use one  :HammerHead:

Buy Liao ask for airking also never call. Walk in always give me same excuse oh just sold yesterday :Scolding:

Ask for datejust 41 also keep saying not available..

Somehow, according to her, I'm always one day too late  :Blue:
Title: Re: building relationship with your Rolex AD
Post by: watchpassion on July 06, 2019, 07:55:01 AM
it's tough these days, some waited more than 2-3 years, i've seen some waited merely few months. i dont think they have any standard protocols or substantial waiting list
Title: Re: building relationship with your Rolex AD
Post by: x-1o8-x on July 06, 2019, 08:20:24 AM
Some of those sales advisor cannot use one  :HammerHead:

Buy Liao ask for airking also never call. Walk in always give me same excuse oh just sold yesterday :Scolding:

Ask for datejust 41 also keep saying not available..

Somehow, according to her, I'm always one day too late  :Blue:

wahh even DJ 41 also no stock?
Title: Re: building relationship with your Rolex AD
Post by: edwin880721 on July 06, 2019, 10:07:31 AM
Too many customer go in to buy sport model and they dont jave enough stock. Sometime we cant blame them. Too many demand, too less stock.
Title: Re: building relationship with your Rolex AD
Post by: xavern81 on July 06, 2019, 11:53:13 AM
The only way to build is to buy more unpopular models from the same AD.

Easier said than done... unless one has tens of thousand of spare lying around here and there
Title: Re: building relationship with your Rolex AD
Post by: an36 on July 06, 2019, 12:50:12 PM
Some of those sales advisor cannot use one  :HammerHead:

Buy Liao ask for airking also never call. Walk in always give me same excuse oh just sold yesterday :Scolding:

Ask for datejust 41 also keep saying not available..

Somehow, according to her, I'm always one day too late  :Blue:

wahh even DJ 41 also no stock?

Apparently the ones I asked for they keep claiming no stock.. blue dial/with or without brilliants/jubilee/fluted
Title: Re: building relationship with your Rolex AD
Post by: watchpassion on July 06, 2019, 01:50:03 PM
Some of those sales advisor cannot use one  :HammerHead:

Buy Liao ask for airking also never call. Walk in always give me same excuse oh just sold yesterday :Scolding:

Ask for datejust 41 also keep saying not available..

Somehow, according to her, I'm always one day too late  :Blue:

wahh even DJ 41 also no stock?

Apparently the ones I asked for they keep claiming no stock.. blue dial/with or without brilliants/jubilee/fluted

I am not surprised. event datejust 41mm is sought after. most people are giving up waiting for sports model.
Title: Re: building relationship with your Rolex AD
Post by: an36 on July 06, 2019, 05:48:34 PM
Some of those sales advisor cannot use one  :HammerHead:

Buy Liao ask for airking also never call. Walk in always give me same excuse oh just sold yesterday :Scolding:

Ask for datejust 41 also keep saying not available..

Somehow, according to her, I'm always one day too late  :Blue:

wahh even DJ 41 also no stock?

Apparently the ones I asked for they keep claiming no stock.. blue dial/with or without brilliants/jubilee/fluted

I am not surprised. event datejust 41mm is sought after. most people are giving up waiting for sports model.

Yeah man

The demand for Rolex is at all time high

Tudors are coming in fast but still couldn't pull enough people from rolex
Title: Re: building relationship with your Rolex AD
Post by: watchpassion on July 07, 2019, 06:24:44 AM
Some of those sales advisor cannot use one  :HammerHead:

Buy Liao ask for airking also never call. Walk in always give me same excuse oh just sold yesterday :Scolding:

Ask for datejust 41 also keep saying not available..

Somehow, according to her, I'm always one day too late  :Blue:

wahh even DJ 41 also no stock?

Apparently the ones I asked for they keep claiming no stock.. blue dial/with or without brilliants/jubilee/fluted

I am not surprised. event datejust 41mm is sought after. most people are giving up waiting for sports model.

Yeah man

The demand for Rolex is at all time high

Tudors are coming in fast but still couldn't pull enough people from rolex

Tudors are never going to be the next Rolex. Rolex’s history and rich stories are not replicate-able. at least for the next 20/30 years.
Title: Re: building relationship with your Rolex AD
Post by: Watchlover78 on July 07, 2019, 08:11:06 AM
Im not interested in Lady DJ, thus I don't waste my time with Ad...I rather spend time in earning more money to get sport model ... :Laughing_on_floor:
Title: Re: building relationship with your Rolex AD
Post by: xavern81 on July 07, 2019, 08:13:23 AM
Tudor was created to compliment, not go against Rolex, but the founder. It has remained the same or the strategy cannot be more consistent. You have the big boy which is selling hot and at the high price point, while you have the Tudor shield to mop out those who inspire to own a Rolex but just not up to the mark yet, or don't feel they are worth that kind of money but nevertheless demands equivalent quality, style and reputation.
Title: Re: building relationship with your Rolex AD
Post by: hansome on July 07, 2019, 03:42:59 PM
ive had reasonable amount of success for fluted bezel jubilee dj with new AD. just tell them the models you looking for and texting them time to time
Title: Re: building relationship with your Rolex AD
Post by: watchpassion on July 08, 2019, 07:27:01 AM
ive had reasonable amount of success for fluted bezel jubilee dj with new AD. just tell them the models you looking for and texting them time to time

it's not difficult to get DJ fluted bezel. the higher demands for sports model.
Title: Re: building relationship with your Rolex AD
Post by: Mitevo9 on July 08, 2019, 04:04:29 PM
Maybe should try some of the suggestions here but mostly I just drop by the ADs overseas when I'm travelling.
Title: Re: building relationship with your Rolex AD
Post by: watchpassion on July 08, 2019, 04:16:45 PM
Maybe should try some of the suggestions here but mostly I just drop by the ADs overseas when I'm travelling.

ADs oversea are tough to get as well these days. when was your last encounter?
Title: Re: building relationship with your Rolex AD
Post by: Mitevo9 on July 08, 2019, 05:00:08 PM
2 months back in Bangkok.
Title: Re: building relationship with your Rolex AD
Post by: r3kahsttub on July 09, 2019, 09:50:11 AM
To be frank, I am not sure why we are building relationships with our ADs and not the other way around. I used to participate in that sort of nonsense, but am now disillusioned. Sales persons have no qualms about moving from AD to another; what does it mean for the buyer then? Start from zero and butter your sales person at new AD again? Meh.
Title: Re: building relationship with your Rolex AD
Post by: meoramri on July 09, 2019, 08:30:39 PM
For Rolex it’s hard to have a good relationship with the AD as the only thing that would make them give you the time of day if you are willing to buy the really expensive pieces (where the demand is not that bad) or if you are willing to pay a ‘premium’ for the more sort after pieces.

Their waiting list is a joke as you never seem to go up the queue. 

Some of you may think i’m bitter but its true, money talks. I have been disappointed many times by rolex ADs and i am quite jaded by the brand.

After buying 4 pieces new from the AD, i’m still considered a nobody. Why bother.


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Title: Re: building relationship with your Rolex AD
Post by: Mitevo9 on July 10, 2019, 08:08:42 AM
Totally agree with the last 2 comments. For all you know the ones who will get it is their own friends and family....
Title: Re: building relationship with your Rolex AD
Post by: edwin880721 on July 13, 2019, 11:36:11 PM
It seem we have to beg to spend our money in AD. How pathetic it had become for buyers. The table will turn once the hype came down but I don’t think the day will come too soon.


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Title: Re: building relationship with your Rolex AD
Post by: x-1o8-x on July 13, 2019, 11:59:18 PM
It seem we have to beg to spend our money in AD. How pathetic it had become for buyers. The table will turn once the hype came down but I don’t think the day will come too soon.


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with some patience we'll be getting discounts on our subs while having new movements in it too  :D
Title: Re: building relationship with your Rolex AD
Post by: Henry T on July 15, 2019, 08:44:31 AM
In 2006 I bought a Pepsi GMT from HG. The retail price was 13.8 and I was given a small discount and paid 13.5 for the watch. Those were the days when the buyer call the shots.

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Title: Re: building relationship with your Rolex AD
Post by: tancho on July 15, 2019, 10:22:09 AM
What relationship with AD?  As long as there are still buyers willing to fork out over RM100K for a SS ceramic Daytona and over RM80K for SS ceramic GMT 2 BLRO & BLNR from grey dealers, you can forget about getting anything from the ADs.
Title: Re: building relationship with your Rolex AD
Post by: watchpassion on July 15, 2019, 10:25:14 PM
If you make something hard to get, it will become more valuable. Automatically. Rolex is a master in this game.
Title: Re: building relationship with your Rolex AD
Post by: edwin880721 on July 15, 2019, 10:56:47 PM
That is the reason why this topic start. Because relationships need to be build. Buy hamper or flower during special occasion for your AD :)


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Title: Re: building relationship with your Rolex AD
Post by: r3kahsttub on July 16, 2019, 12:17:01 PM
I called an AD once, looking for a two-tone Submariner. They had one in stock, so I requested they hold it for me, and I would be there within the hour. I arrived, paid for it and proceeded to thank the SA who answered the phone. To my chagrin, he said he let me have it because I sounded like I was about to cry on the phone. I was in disbelief; having spent RM50k and to be insulted that way.

That AD was Cortina at Starhill, and the salesperson's name is Brandon. It was that moment when I realized the AD is supposed to build relationships with their customers, and not the other way around.
Title: Re: building relationship with your Rolex AD
Post by: watchpassion on July 16, 2019, 01:08:24 PM
I called an AD once, looking for a two-tone Submariner. They had one in stock, so I requested they hold it for me, and I would be there within the hour. I arrived, paid for it and proceeded to thank the SA who answered the phone. To my chagrin, he said he let me have it because I sounded like I was about to cry on the phone. I was in disbelief; having spent RM50k and to be insulted that way.

That AD was Cortina at Starhill, and the salesperson's name is Brandon. It was that moment when I realized the AD is supposed to build relationships with their customers, and not the other way around.

are you their VIP? you made purchase in that specific AD before? i could not even get a call from them. haha
Title: Re: building relationship with your Rolex AD
Post by: babihutan on August 06, 2019, 09:37:24 AM
Really crazy, i wont go for grey market, even now u can get 1 Hublot 20k and get another sub nodate 28k.
Title: Re: building relationship with your Rolex AD
Post by: G.MAC on August 06, 2019, 01:01:21 PM
I called an AD once, looking for a two-tone Submariner. They had one in stock, so I requested they hold it for me, and I would be there within the hour. I arrived, paid for it and proceeded to thank the SA who answered the phone. To my chagrin, he said he let me have it because I sounded like I was about to cry on the phone. I was in disbelief; having spent RM50k and to be insulted that way.

That AD was Cortina at Starhill, and the salesperson's name is Brandon. It was that moment when I realized the AD is supposed to build relationships with their customers, and not the other way around.

May just be a distasteful joke. Have long since stopped bothering with building relationships with any AD for that matter. My most recent experience with Omega wasn't the best either. I'd rather just try to earn money to be able to afford what I want at the grey market dealers. At least they appreciate my business more.
Title: Re: building relationship with your Rolex AD
Post by: watchpassion on August 06, 2019, 10:40:08 PM
I think it does not apply to all, had a good experience with recent encounter with AD in Cortina. I've been offered a sports model, it was a quick and the whole process was done professionally.
Title: Re: building relationship with your Rolex AD
Post by: W3ll on August 07, 2019, 02:02:12 PM
I called an AD once, looking for a two-tone Submariner. They had one in stock, so I requested they hold it for me, and I would be there within the hour. I arrived, paid for it and proceeded to thank the SA who answered the phone. To my chagrin, he said he let me have it because I sounded like I was about to cry on the phone. I was in disbelief; having spent RM50k and to be insulted that way.

That AD was Cortina at Starhill, and the salesperson's name is Brandon. It was that moment when I realized the AD is supposed to build relationships with their customers, and not the other way around.

Shocking to know a salesperson can say such a statement to the customer? Judging that they will sell you the watch over a phone you must be a regular as well..
Title: Re: building relationship with your Rolex AD
Post by: r3kahsttub on August 07, 2019, 03:56:59 PM
Not a VIP, just a regular Joe. Sales persons move from one AD to another, so it's not too difficult to "expand" the network. In any case, I wouldn't cry for a steel sports model Rolex, so its travesty to imagine shedding some tears for a two-tone. Relationships are a two-way thing after all and none of the salespersons at any Omega boutique have treated me like that.

I agree; that the "problem" is all salesperson and NOT AD or brand. But Brandon from Cortina in Starhill certainly needs to buck up his manners and Cortina should also look into "educating" their staff. I for one, would never consider dropping a single sen on that person, ever.
Title: Re: building relationship with your Rolex AD
Post by: nelson_ling on August 08, 2019, 10:17:22 AM
I called an AD once, looking for a two-tone Submariner. They had one in stock, so I requested they hold it for me, and I would be there within the hour. I arrived, paid for it and proceeded to thank the SA who answered the phone. To my chagrin, he said he let me have it because I sounded like I was about to cry on the phone. I was in disbelief; having spent RM50k and to be insulted that way.

That AD was Cortina at Starhill, and the salesperson's name is Brandon. It was that moment when I realized the AD is supposed to build relationships with their customers, and not the other way around.

By the way, is two tone sub easier to obtain?
Title: Re: building relationship with your Rolex AD
Post by: watchpassion on August 08, 2019, 03:45:19 PM
easier than black submariner. but still rare to find now.
Title: Re: building relationship with your Rolex AD
Post by: Jackylim on August 08, 2019, 04:19:40 PM
How about Daytona 116520, is that difficult to have stock?
Title: Re: building relationship with your Rolex AD
Post by: nelson_ling on August 08, 2019, 05:24:33 PM
How about Daytona 116520, is that difficult to have stock?

Daytona is way even harder. Unless you get the gold ones


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Title: Re: building relationship with your Rolex AD
Post by: W3ll on August 14, 2019, 06:26:06 AM
Even the rose gold Daytona's are hard to get now.
Title: Re: building relationship with your Rolex AD
Post by: flatcap200 on August 14, 2019, 12:22:58 PM
Requests for Daytonas, Subs and GMTs generally meet with giggles and sarcasm from 'trained' sales personnel.
Title: Re: building relationship with your Rolex AD
Post by: W3ll on August 15, 2019, 06:13:55 AM
Requests for Daytonas, Subs and GMTs generally meet with giggles and sarcasm from 'trained' sales personnel.

Try telling them you want to buy some diamonds/gold rolex and some Hublots , see whether they will giggle..  :Laughing_on_floor:
Title: Re: building relationship with your Rolex AD
Post by: G.MAC on August 15, 2019, 10:16:06 AM
Requests for Daytonas, Subs and GMTs generally meet with giggles and sarcasm from 'trained' sales personnel.

Try telling them you want to buy some diamonds/gold rolex and some Hublots , see whether they will giggle..  :Laughing_on_floor:

Got told to buy Hublot too. Wouldn't mind much if it was just gold Rolexes.
Title: Re: building relationship with your Rolex AD
Post by: W3ll on August 16, 2019, 07:39:17 PM
Requests for Daytonas, Subs and GMTs generally meet with giggles and sarcasm from 'trained' sales personnel.

Try telling them you want to buy some diamonds/gold rolex and some Hublots , see whether they will giggle..  :Laughing_on_floor:

Got told to buy Hublot too. Wouldn't mind much if it was just gold Rolexes.

Hublot is high margin and I got to know recently that Hublot has cap their AD discount to 15% as oppose to 30% 1 year ago
Title: Re: building relationship with your Rolex AD
Post by: r3kahsttub on August 19, 2019, 07:45:06 AM
Without having to shed a tear, my regular SA called me to let me know my watch had arrived on Friday. I wanted a Pepsi, so I declined. I went over the next day to say goodbye to my SA, as the branch was closing down and she was relocating. She asked me if I wanted to have a look at my watch; I was surprised it was still there. She told me she did her best to get me something, but that allocation was determined by HQ. After some consideration, I decided to go for it.

(https://i.imgur.com/iz2jbPxh.jpg)
Title: Re: building relationship with your Rolex AD
Post by: watchpassion on August 20, 2019, 03:15:23 PM
Without having to shed a tear, my regular SA called me to let me know my watch had arrived on Friday. I wanted a Pepsi, so I declined. I went over the next day to say goodbye to my SA, as the branch was closing down and she was relocating. She asked me if I wanted to have a look at my watch; I was surprised it was still there. She told me she did her best to get me something, but that allocation was determined by HQ. After some consideration, I decided to go for it.

(https://i.imgur.com/iz2jbPxh.jpg)

Congrats. That's nice to hear, do you have previous dealings with them? Purchasing Datejust models
Title: Re: building relationship with your Rolex AD
Post by: FourRings on August 20, 2019, 11:44:16 PM
Been to AD in Phuket, all around KL, adelaide, perth, tianjin,india even pakistan. For the time being no stock for walk in customers but the display crazy high demand watches
Title: Re: building relationship with your Rolex AD
Post by: watchpassion on August 21, 2019, 09:08:40 AM
Been to AD in Phuket, all around KL, adelaide, perth, tianjin,india even pakistan. For the time being no stock for walk in customers but the display crazy high demand watches

keep trying, you may get lucky! heard it's easier to get in Italy.  perseverance is key.
Title: Re: building relationship with your Rolex AD
Post by: axaxax on September 08, 2019, 08:17:02 AM
Without having to shed a tear, my regular SA called me to let me know my watch had arrived on Friday. I wanted a Pepsi, so I declined. I went over the next day to say goodbye to my SA, as the branch was closing down and she was relocating. She asked me if I wanted to have a look at my watch; I was surprised it was still there. She told me she did her best to get me something, but that allocation was determined by HQ. After some consideration, I decided to go for it.

(https://i.imgur.com/iz2jbPxh.jpg)
Nu sentral?

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Title: Re: building relationship with your Rolex AD
Post by: SaharaDaytona on September 08, 2019, 12:06:58 PM
I remember walking into an AD 10 years ago and being served like VIP. All sales people had proper manners and respect over prospective buyers. These days walking into an AD and asking for a SS sports model is met with disrespect. I would say almost all sales people are giving the snobbish vibe.
Title: Re: building relationship with your Rolex AD
Post by: tancho on September 08, 2019, 12:36:24 PM
I remember walking into an AD 10 years ago and being served like VIP. All sales people had proper manners and respect over prospective buyers. These days walking into an AD and asking for a SS sports model is met with disrespect. I would say almost all sales people are giving the snobbish vibe.

This seems to be the attitude from my personal experience.  I recently bought a Tudor BB Bronze from one AD.  The very next day, I send a WhatsApp message to the SA that sold me the watch inquiring about ordering an additional fabric strap for the watch.  Although he read the message, he didn't even bother to reply.

So much for building relationship.
Title: Re: building relationship with your Rolex AD
Post by: watchpassion on September 09, 2019, 02:30:42 PM
I remember walking into an AD 10 years ago and being served like VIP. All sales people had proper manners and respect over prospective buyers. These days walking into an AD and asking for a SS sports model is met with disrespect. I would say almost all sales people are giving the snobbish vibe.

This seems to be the attitude from my personal experience.  I recently bought a Tudor BB Bronze from one AD.  The very next day, I send a WhatsApp message to the SA that sold me the watch inquiring about ordering an additional fabric strap for the watch.  Although he read the message, he didn't even bother to reply.

So much for building relationship.

not all AD salesperson are the same, I've heard from a friend of mine, he was promised a sports after couple of datejusts, 6 months later to find out the salesperson left. Tough
Title: Re: building relationship with your Rolex AD
Post by: an36 on September 09, 2019, 02:32:58 PM
I remember walking into an AD 10 years ago and being served like VIP. All sales people had proper manners and respect over prospective buyers. These days walking into an AD and asking for a SS sports model is met with disrespect. I would say almost all sales people are giving the snobbish vibe.

This seems to be the attitude from my personal experience.  I recently bought a Tudor BB Bronze from one AD.  The very next day, I send a WhatsApp message to the SA that sold me the watch inquiring about ordering an additional fabric strap for the watch.  Although he read the message, he didn't even bother to reply.

So much for building relationship.

not all AD salesperson are the same, I've heard from a friend of mine, he was promised a sports after couple of datejusts, 6 months later to find out the salesperson left. Tough

buy buy buy, then SA left.. then have to start all over again..  :Laughing_on_floor:
Title: Re: building relationship with your Rolex AD
Post by: cheesycake7 on September 09, 2019, 10:34:07 PM
I remember walking into an AD 10 years ago and being served like VIP. All sales people had proper manners and respect over prospective buyers. These days walking into an AD and asking for a SS sports model is met with disrespect. I would say almost all sales people are giving the snobbish vibe.

This seems to be the attitude from my personal experience.  I recently bought a Tudor BB Bronze from one AD.  The very next day, I send a WhatsApp message to the SA that sold me the watch inquiring about ordering an additional fabric strap for the watch.  Although he read the message, he didn't even bother to reply.

So much for building relationship.

not all AD salesperson are the same, I've heard from a friend of mine, he was promised a sports after couple of datejusts, 6 months later to find out the salesperson left. Tough

buy buy buy, then SA left.. then have to start all over again..  :Laughing_on_floor:

That’s why never build your relationship just with one person in the shop! I know at least 4 people in my AD - 2 managers 2 SAs...
Title: Re: building relationship with your Rolex AD
Post by: axaxax on September 10, 2019, 01:27:48 AM
On flip side, my SA got upgraded to a Rolex store. So it works both ways.

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Title: Re: building relationship with your Rolex AD
Post by: francis226 on September 12, 2019, 08:35:33 AM
I see no point to build relationship with SA. It suppose to be their job to do so. Buying a few junk just to get the piece we want is sound really ridiculous.

Title: Re: building relationship with your Rolex AD
Post by: Yikkie on September 13, 2019, 10:13:37 PM
Well... It does not always need to be junks.  Just buy the watches that you want to buy from a single AD who is nice and friendly.  Eventually, you will have a purchase history impressive enough to be allocated a "hot" model. 

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Title: Re: building relationship with your Rolex AD
Post by: dpkong on September 18, 2019, 10:50:59 PM
Buying the hype or the watch?

When steel watches have premiums that puts them in the precious metals range, don't you think it's time to go for the gold models or the annual/perpetual calendars?

So called "popular" models are only such because they're priced in the lower range and affordable to a larger crowd hence creating a larger market. Lower supply and high demand and the price goes up.

Walked in to the Rolex boutique and a few Rolex ADs in KL recently and the SAs either downright ignore you or have no shame in showing you attitude telling you to piss off and not bother asking questions. There was that rare outlet where they tried to answer a few questions but quickly went back to looking at their phones which basically tells you to take a hike. Almost every AD had a Submariner Date on display or a few other sport models but all were not for sale.

So basically all the whiners in this thread need to realize that you'll never get a sport Rolex at RRP from a AD no matter how much you try to suck up to them. The ones with real money just walk in and point at the catalogue and gets what he/she wants.

Gone are the days when you can buy a Rolex and wear the heck out of it. It's now a prized investment and has beaten AP when it comes to the game of expensive steel watches.

This experience was in KL though so you may have a different experience in another town.

Title: Re: building relationship with your Rolex AD
Post by: heart_killer39 on July 14, 2020, 07:41:46 AM
I called an AD once, looking for a two-tone Submariner. They had one in stock, so I requested they hold it for me, and I would be there within the hour. I arrived, paid for it and proceeded to thank the SA who answered the phone. To my chagrin, he said he let me have it because I sounded like I was about to cry on the phone. I was in disbelief; having spent RM50k and to be insulted that way.

That AD was Cortina at Starhill, and the salesperson's name is Brandon. It was that moment when I realized the AD is supposed to build relationships with their customers, and not the other way around.


Just curious, do you still buy stuffs from that guy ?lol
Title: Re: building relationship with your Rolex AD
Post by: apache0909 on July 15, 2020, 09:56:02 PM
Share with us your experience and your relationship with your AD. Have you received call from your AD recently to collect your watch? What is your strategy?

To be honest, theres really no strategy. I have a friend who bought DJ's with them for business purposes in hopes of 'building good repo' with the AD. Even tipping the AD heavily after purchasing every DJ (Yes, only regular DJs we are talking here). He did somehow offer some professional models after that, but it was models like Air King or Explorer. After a while, he just gave up his hope of owning a GMT  II from the shop and just buy preowned watches. Its simply not worth the time and money to get a professional models like Daytona, GMT II or Subs.
Title: Re: building relationship with your Rolex AD
Post by: heart_killer39 on July 16, 2020, 05:56:28 AM
Share with us your experience and your relationship with your AD. Have you received call from your AD recently to collect your watch? What is your strategy?

To be honest, theres really no strategy. I have a friend who bought DJ's with them for business purposes in hopes of 'building good repo' with the AD. Even tipping the AD heavily after purchasing every DJ (Yes, only regular DJs we are talking here). He did somehow offer some professional models after that, but it was models like Air King or Explorer. After a while, he just gave up his hope of owning a GMT  II from the shop and just buy preowned watches. Its simply not worth the time and money to get a professional models like Daytona, GMT II or Subs.

Just curious, how much did he tip the AD for after buying the DJ ?
Title: Re: building relationship with your Rolex AD
Post by: an36 on July 16, 2020, 09:25:56 AM
Share with us your experience and your relationship with your AD. Have you received call from your AD recently to collect your watch? What is your strategy?

To be honest, theres really no strategy. I have a friend who bought DJ's with them for business purposes in hopes of 'building good repo' with the AD. Even tipping the AD heavily after purchasing every DJ (Yes, only regular DJs we are talking here). He did somehow offer some professional models after that, but it was models like Air King or Explorer. After a while, he just gave up his hope of owning a GMT  II from the shop and just buy preowned watches. Its simply not worth the time and money to get a professional models like Daytona, GMT II or Subs.

Agree. No point doing so. You can tip the sales person 1k each time you buy. You buy 200k. The guy says ok yours is next and in shipment. Another guy walks in, pick a precious metal unit. And boom, your unit becomes his in just a few minutes.

You can also tip them heavily. But if they got a bigger pocket buyer, priority goes to them as well. They may have contacts with resellers, your unit goes to them as well.
Title: Re: building relationship with your Rolex AD
Post by: Cocas on July 16, 2020, 10:25:33 AM
Yes, this is how Rolex AD running biz in this southern city.

All hot models are reserved for vvip, then follow by the grey market buyers which always help AD to clear those unpopular models. After that then only those fully loaded individual buyers (who normally walk in and chitchat) on their AD contact list.

*Note: AD contact list is not the waiting list.  ;D
Title: Re: building relationship with your Rolex AD
Post by: an36 on July 16, 2020, 11:02:25 AM
Yes, this is how Rolex AD running biz in this southern city.

All hot models are reserved for vvip, then follow by the grey market buyers which always help AD to clear those unpopular models. After that then only those fully loaded individual buyers (who normally walk in and chitchat) on their AD contact list.

*Note: AD contact list is not the waiting list.  ;D

And then followed by company bosses, high ranking employees, employees, family friends, etc etc.. walk in rich looking customer, people in waiting list.
Title: Re: building relationship with your Rolex AD
Post by: dpkong on July 16, 2020, 11:20:49 AM
Yes, this is how Rolex AD running biz in this southern city.

All hot models are reserved for vvip, then follow by the grey market buyers which always help AD to clear those unpopular models. After that then only those fully loaded individual buyers (who normally walk in and chitchat) on their AD contact list.

*Note: AD contact list is not the waiting list.  ;D

Then the easiest way to get your desired models would be to piggy back on a VVIP friend.

 :Cheers:
Title: Re: building relationship with your Rolex AD
Post by: an36 on July 16, 2020, 11:22:14 AM
Yes, this is how Rolex AD running biz in this southern city.

All hot models are reserved for vvip, then follow by the grey market buyers which always help AD to clear those unpopular models. After that then only those fully loaded individual buyers (who normally walk in and chitchat) on their AD contact list.

*Note: AD contact list is not the waiting list.  ;D

Then the easiest way to get your desired models would be to piggy back on a VVIP friend.

 :Cheers:

Got contact? I want an air king
Title: Re: building relationship with your Rolex AD
Post by: dpkong on July 16, 2020, 11:28:16 AM
Yes, this is how Rolex AD running biz in this southern city.

All hot models are reserved for vvip, then follow by the grey market buyers which always help AD to clear those unpopular models. After that then only those fully loaded individual buyers (who normally walk in and chitchat) on their AD contact list.

*Note: AD contact list is not the waiting list.  ;D

Then the easiest way to get your desired models would be to piggy back on a VVIP friend.

 :Cheers:

Got contact? I want an air king

This is not really a watch with great demand. Try to make friends with the AD especially someone higher up not just the salesman who may quit next month.. and wait for one to show up. After your first purchase, you may continue buying more and better models before you get those highly coveted watches
Title: Re: building relationship with your Rolex AD
Post by: Cocas on July 16, 2020, 11:55:31 AM
Yes, this is how Rolex AD running biz in this southern city.

All hot models are reserved for vvip, then follow by the grey market buyers which always help AD to clear those unpopular models. After that then only those fully loaded individual buyers (who normally walk in and chitchat) on their AD contact list.

*Note: AD contact list is not the waiting list.  ;D

Then the easiest way to get your desired models would be to piggy back on a VVIP friend.

 :Cheers:

Got contact? I want an air king

This is not really a watch with great demand. Try to make friends with the AD especially someone higher up not just the salesman who may quit next month.. and wait for one to show up. After your first purchase, you may continue buying more and better models before you get those highly coveted watches

Yup, this is the approach. But I only manage to save up for 1 Rolex watch. I can't afford to keep buying Rolex.  :o
Title: Re: building relationship with your Rolex AD
Post by: an36 on July 16, 2020, 01:41:47 PM
Yes, this is how Rolex AD running biz in this southern city.

All hot models are reserved for vvip, then follow by the grey market buyers which always help AD to clear those unpopular models. After that then only those fully loaded individual buyers (who normally walk in and chitchat) on their AD contact list.

*Note: AD contact list is not the waiting list.  ;D

Then the easiest way to get your desired models would be to piggy back on a VVIP friend.

 :Cheers:

Got contact? I want an air king

This is not really a watch with great demand. Try to make friends with the AD especially someone higher up not just the salesman who may quit next month.. and wait for one to show up. After your first purchase, you may continue buying more and better models before you get those highly coveted watches

I tried to ask edi.. I had previous purchase also.. but keep saying no stock as well.. but they had a milgauss..
Title: Re: building relationship with your Rolex AD
Post by: ethan89 on July 16, 2020, 02:05:07 PM
Yes, this is how Rolex AD running biz in this southern city.

All hot models are reserved for vvip, then follow by the grey market buyers which always help AD to clear those unpopular models. After that then only those fully loaded individual buyers (who normally walk in and chitchat) on their AD contact list.

*Note: AD contact list is not the waiting list.  ;D

Then the easiest way to get your desired models would be to piggy back on a VVIP friend.

 :Cheers:

Got contact? I want an air king

This is not really a watch with great demand. Try to make friends with the AD especially someone higher up not just the salesman who may quit next month.. and wait for one to show up. After your first purchase, you may continue buying more and better models before you get those highly coveted watches

I tried to ask edi.. I had previous purchase also.. but keep saying no stock as well.. but they had a milgauss..
Why don't you get the Milgauss instead? Almost look like an Air King, just a little bit thicker.
Title: Re: building relationship with your Rolex AD
Post by: dpkong on July 16, 2020, 02:21:16 PM
Yes, this is how Rolex AD running biz in this southern city.

All hot models are reserved for vvip, then follow by the grey market buyers which always help AD to clear those unpopular models. After that then only those fully loaded individual buyers (who normally walk in and chitchat) on their AD contact list.

*Note: AD contact list is not the waiting list.  ;D

Then the easiest way to get your desired models would be to piggy back on a VVIP friend.

 :Cheers:

Got contact? I want an air king

This is not really a watch with great demand. Try to make friends with the AD especially someone higher up not just the salesman who may quit next month.. and wait for one to show up. After your first purchase, you may continue buying more and better models before you get those highly coveted watches

I tried to ask edi.. I had previous purchase also.. but keep saying no stock as well.. but they had a milgauss..

if you like it, it's almost the same as the Air King but thicker, same no date and smooth bezel.

Title: Re: building relationship with your Rolex AD
Post by: dpkong on July 16, 2020, 02:22:28 PM
Yes, this is how Rolex AD running biz in this southern city.

All hot models are reserved for vvip, then follow by the grey market buyers which always help AD to clear those unpopular models. After that then only those fully loaded individual buyers (who normally walk in and chitchat) on their AD contact list.

*Note: AD contact list is not the waiting list.  ;D

Then the easiest way to get your desired models would be to piggy back on a VVIP friend.

 :Cheers:

Got contact? I want an air king

This is not really a watch with great demand. Try to make friends with the AD especially someone higher up not just the salesman who may quit next month.. and wait for one to show up. After your first purchase, you may continue buying more and better models before you get those highly coveted watches

Yup, this is the approach. But I only manage to save up for 1 Rolex watch. I can't afford to keep buying Rolex.  :o

If there is no intention to get another watch in future, then go to the grey dealer with stock as they don't mark up this model.

Title: Re: building relationship with your Rolex AD
Post by: an36 on July 16, 2020, 02:39:40 PM
Yes, this is how Rolex AD running biz in this southern city.

All hot models are reserved for vvip, then follow by the grey market buyers which always help AD to clear those unpopular models. After that then only those fully loaded individual buyers (who normally walk in and chitchat) on their AD contact list.

*Note: AD contact list is not the waiting list.  ;D

Then the easiest way to get your desired models would be to piggy back on a VVIP friend.

 :Cheers:

Got contact? I want an air king

This is not really a watch with great demand. Try to make friends with the AD especially someone higher up not just the salesman who may quit next month.. and wait for one to show up. After your first purchase, you may continue buying more and better models before you get those highly coveted watches

I tried to ask edi.. I had previous purchase also.. but keep saying no stock as well.. but they had a milgauss..
Why don't you get the Milgauss instead? Almost look like an Air King, just a little bit thicker.

I didn't get the milgauss because I don't like it. Prefer the air king youthful looks.
Title: Re: building relationship with your Rolex AD
Post by: W3ll on July 18, 2020, 09:13:05 AM
Yes, this is how Rolex AD running biz in this southern city.

All hot models are reserved for vvip, then follow by the grey market buyers which always help AD to clear those unpopular models. After that then only those fully loaded individual buyers (who normally walk in and chitchat) on their AD contact list.

*Note: AD contact list is not the waiting list.  ;D

Then the easiest way to get your desired models would be to piggy back on a VVIP friend.

 :Cheers:

Got contact? I want an air king

This is not really a watch with great demand. Try to make friends with the AD especially someone higher up not just the salesman who may quit next month.. and wait for one to show up. After your first purchase, you may continue buying more and better models before you get those highly coveted watches

Yup, this is the approach. But I only manage to save up for 1 Rolex watch. I can't afford to keep buying Rolex.  :o

If there is no intention to get another watch in future, then go to the grey dealer with stock as they don't mark up this model.

Last i ask air king and milgauss are both asking at least 2k premium
Title: Re: building relationship with your Rolex AD
Post by: Cocas on July 18, 2020, 09:22:08 AM
I remember walking into an AD 10 years ago and being served like VIP. All sales people had proper manners and respect over prospective buyers. These days walking into an AD and asking for a SS sports model is met with disrespect. I would say almost all sales people are giving the snobbish vibe.

This seems to be the attitude from my personal experience.  I recently bought a Tudor BB Bronze from one AD.  The very next day, I send a WhatsApp message to the SA that sold me the watch inquiring about ordering an additional fabric strap for the watch.  Although he read the message, he didn't even bother to reply.

So much for building relationship.

not all AD salesperson are the same, I've heard from a friend of mine, he was promised a sports after couple of datejusts, 6 months later to find out the salesperson left. Tough

buy buy buy, then SA left.. then have to start all over again..  :Laughing_on_floor:

To avoid this happening, I used to play a trick when paying visit to AD to check out the models.

When I saw or knew the sales manager or branch manger was not in or busy with other customers, I will straight away step out from the outlet. 
Title: Re: building relationship with your Rolex AD
Post by: Cocas on July 18, 2020, 09:29:05 AM
I called an AD once, looking for a two-tone Submariner. They had one in stock, so I requested they hold it for me, and I would be there within the hour. I arrived, paid for it and proceeded to thank the SA who answered the phone. To my chagrin, he said he let me have it because I sounded like I was about to cry on the phone. I was in disbelief; having spent RM50k and to be insulted that way.

That AD was Cortina at Starhill, and the salesperson's name is Brandon. It was that moment when I realized the AD is supposed to build relationships with their customers, and not the other way around.


Thanks for sharing.

I will remember this name. I will let my company board of directors know this, if they ever step into any cortina outlets .
Title: Re: building relationship with your Rolex AD
Post by: an36 on July 18, 2020, 09:38:43 AM
Yes, this is how Rolex AD running biz in this southern city.

All hot models are reserved for vvip, then follow by the grey market buyers which always help AD to clear those unpopular models. After that then only those fully loaded individual buyers (who normally walk in and chitchat) on their AD contact list.

*Note: AD contact list is not the waiting list.  ;D

Then the easiest way to get your desired models would be to piggy back on a VVIP friend.

 :Cheers:

Got contact? I want an air king

This is not really a watch with great demand. Try to make friends with the AD especially someone higher up not just the salesman who may quit next month.. and wait for one to show up. After your first purchase, you may continue buying more and better models before you get those highly coveted watches

Yup, this is the approach. But I only manage to save up for 1 Rolex watch. I can't afford to keep buying Rolex.  :o

If there is no intention to get another watch in future, then go to the grey dealer with stock as they don't mark up this model.

Last i ask air king and milgauss are both asking at least 2k premium

From reseller?

Milgauss looks like an oyster perpetual with lightning hands and green tint to me.. that's why I prefer air king..  :Laughing_on_floor: :Laughing_on_floor:
Title: Re: building relationship with your Rolex AD
Post by: ethan89 on July 18, 2020, 10:01:39 AM
Yes, this is how Rolex AD running biz in this southern city.

All hot models are reserved for vvip, then follow by the grey market buyers which always help AD to clear those unpopular models. After that then only those fully loaded individual buyers (who normally walk in and chitchat) on their AD contact list.

*Note: AD contact list is not the waiting list.  ;D

Then the easiest way to get your desired models would be to piggy back on a VVIP friend.

 :Cheers:

Got contact? I want an air king

This is not really a watch with great demand. Try to make friends with the AD especially someone higher up not just the salesman who may quit next month.. and wait for one to show up. After your first purchase, you may continue buying more and better models before you get those highly coveted watches

Yup, this is the approach. But I only manage to save up for 1 Rolex watch. I can't afford to keep buying Rolex.  :o

If there is no intention to get another watch in future, then go to the grey dealer with stock as they don't mark up this model.

Last i ask air king and milgauss are both asking at least 2k premium

From reseller?

Milgauss looks like an oyster perpetual with lightning hands and green tint to me.. that's why I prefer air king..  :Laughing_on_floor: :Laughing_on_floor:
If you are keen, go grey. Like some others said, not much mark up for this model, relatively easy to score one in AD too, try ask around. 

Title: Re: building relationship with your Rolex AD
Post by: dpkong on July 18, 2020, 10:37:20 AM

To avoid this happening, I used to play a trick when paying visit to AD to check out the models.

When I saw or knew the sales manager or branch manger was not in or busy with other customers, I will straight away step out from the outlet.


Exactly how is this a trick that would work?

Title: Re: building relationship with your Rolex AD
Post by: Cocas on July 18, 2020, 11:04:28 AM

To avoid this happening, I used to play a trick when paying visit to AD to check out the models.

When I saw or knew the sales manager or branch manger was not in or busy with other customers, I will straight away step out from the outlet.


Exactly how is this a trick that would work?

Hahaha... After having read all posts here, now I know it will never work. :Laughing_on_floor:

Time for me to relax and enjoy what I have on hands right now.
Title: Re: building relationship with your Rolex AD
Post by: zack.gap on July 23, 2020, 12:03:53 PM
Anyone tried going to a Rolex AD post MCO? Went to one in KL and they were pretty friendly and courteous. Gave an almost instant reply when I texted enquiring about a DJ. Think not much mainland China buyers these days so their ricebowl is affected ::)
Title: Re: building relationship with your Rolex AD
Post by: W3ll on July 23, 2020, 12:24:25 PM
Anyone tried going to a Rolex AD post MCO? Went to one in KL and they were pretty friendly and courteous. Gave an almost instant reply when I texted enquiring about a DJ. Think not much mainland China buyers these days so their ricebowl is affected ::)

Visited a couple of times and yeah sales are definitely not doing good without the tourist market... i could sit in the AD for an hour chit chatting without a single customer that walk in
Title: Re: building relationship with your Rolex AD
Post by: dpkong on July 23, 2020, 12:36:46 PM
Anyone tried going to a Rolex AD post MCO? Went to one in KL and they were pretty friendly and courteous. Gave an almost instant reply when I texted enquiring about a DJ. Think not much mainland China buyers these days so their ricebowl is affected ::)

No tourist purchases should definitely hurt the market a fair bit but not much difference if they haven't got anything to sell.



Visited a couple of times and yeah sales are definitely not doing good without the tourist market... i could sit in the AD for an hour chit chatting without a single customer that walk in


How's the display drawers? Do you see a large range of watches or just the usual solid gold and two-tone Datejusts?

Title: Re: building relationship with your Rolex AD
Post by: W3ll on July 23, 2020, 06:11:23 PM
Anyone tried going to a Rolex AD post MCO? Went to one in KL and they were pretty friendly and courteous. Gave an almost instant reply when I texted enquiring about a DJ. Think not much mainland China buyers these days so their ricebowl is affected ::)

No tourist purchases should definitely hurt the market a fair bit but not much difference if they haven't got anything to sell.



Visited a couple of times and yeah sales are definitely not doing good without the tourist market... i could sit in the AD for an hour chit chatting without a single customer that walk in


How's the display drawers? Do you see a large range of watches or just the usual solid gold and two-tone Datejusts?

To be frank without the tourist is kinda hit them quite hard, usually the china tourist are the one taking up the gold / diamonds / two tone rolex from AD, without them they have to solely rely on the local market which definitely do not have that purchasing power like the chinese..

the drawers do have some surprises after MCO lifted, get to see some non-two tone datejusts 36mm with smooth bezels and even some yacht masters..
Title: Re: building relationship with your Rolex AD
Post by: heart_killer39 on July 31, 2020, 09:47:09 AM
Anyone tried going to a Rolex AD post MCO? Went to one in KL and they were pretty friendly and courteous. Gave an almost instant reply when I texted enquiring about a DJ. Think not much mainland China buyers these days so their ricebowl is affected ::)

Went in to a few ADs in the pas few weeks looking for my favourite models and am still not able to get my hands on them as these SA have the common answer of saying that the sports models are on a long waiting list.......

Gesh even the AD that I bought 2 ROLEX watches from in 2015 and 2016 still hasn't sold me a sports model that I wanted and claims that they haven't received a single stock.

Sadly, I met someone who picked up the exact same watch in 2019 from them,
Title: Re: building relationship with your Rolex AD
Post by: ck77 on August 03, 2020, 08:23:48 PM
(https://uploads.tapatalk-cdn.com/20200803/59c3f5ad12f039bfd3d57b9ec8049924.jpg)
 
Oh well


Sent from my iPhone using Tapatalk
Title: Re: building relationship with your Rolex AD
Post by: Kesharoo on August 05, 2020, 08:37:04 AM
Shameonwrist is one of the best! Really funny guy.
Title: Re: building relationship with your Rolex AD
Post by: c4all on September 06, 2020, 05:31:13 AM
Tried building a relationship with my AD since 2015. Didn't work out. The staff kept changing, the owners didn't think i was an important enough client. I used to think what my friend said was far-fetched in regards to this. After all, this is still a business and who does not want to make money? Now I learnt that there is such a thing as preferring another's money over mine.
Title: Re: building relationship with your Rolex AD
Post by: dpkong on September 06, 2020, 10:24:55 AM
Tried building a relationship with my AD since 2015. Didn't work out. The staff kept changing, the owners didn't think i was an important enough client. I used to think what my friend said was far-fetched in regards to this. After all, this is still a business and who does not want to make money? Now I learnt that there is such a thing as preferring another's money over mine.

I think a blanket statement to cover all ADs and all salespeople is a bit unfair, but then again I'm only there on holiday trips so never stayed long enough to start a discussion with a particular SA. That said, there were one or two SAs who looked like they had potential as they actually spent a bit of time trying to interact with me or asked if I would like to see a particular model in store instead of giving me the "no stock, go away" look.

Changing staff is always a problem so try to get connected to the manager as well. At least if the SA goes away, the manager can assign you a new SA.


Title: Re: building relationship with your Rolex AD
Post by: nctt1971 on September 25, 2020, 10:29:43 PM
Yup, those were the days.. u can walk in and try out sports model and buy it with discount... many to choose from and if u don't like the salesperson u can walk to the next shop... some even serve you coffee.. haha
Title: Re: building relationship with your Rolex AD
Post by: Tzehuic on September 26, 2020, 07:54:08 AM
My recent personal experience - I called up Hung Cheong Watch (Rolex AD) in Kuching's The Spring Shopping Mall yesterday asking the arrival of 2020 DJ models they told me they are still waiting for stock from Rolex which is not available at the moment. I asked him any indicative date the new stock will arrive & straight away he sounds very unhappy and asked me why I couldn't understand what he has told me. Very disappointed by this sort of attitude & no way we can rely on any kind of relationship with AD nowadays.
Title: Re: building relationship with your Rolex AD
Post by: dpkong on September 26, 2020, 11:27:14 AM
My recent personal experience - I called up Hung Cheong Watch (Rolex AD) in Kuching's The Spring Shopping Mall yesterday asking the arrival of 2020 DJ models they told me they are still waiting for stock from Rolex which is not available at the moment. I asked him any indicative date the new stock will arrive & straight away he sounds very unhappy and asked me why I couldn't understand what he has told me. Very disappointed by this sort of attitude & no way we can rely on any kind of relationship with AD nowadays.

Sadly this is the normal treatment anyone they don't know gets. You probably get the same treatment if you walk in as well. Best if you follow a regular customer who has spent a lot of money there or VVIP.
Title: Re: building relationship with your Rolex AD
Post by: Cocas on September 26, 2020, 12:08:52 PM
Rolex motto  "A Crown for Every Achievement" , should change to "A Crown for the Rich only."

 ;D
Title: Re: building relationship with your Rolex AD
Post by: IamJacky on October 06, 2020, 03:03:57 PM
I have come to accept the fact that for a regular joe like me I will never be able to build a relationship with the ADs here. I bought my first Rolex (Datejust II) at an AD here in KL in 2012 and the SA had since left the job. I simply do not have the money power to compete with the VIPs to be even remotely on the list.

Years later in 2017 I had my eyes on 116500LN, needless to say there were none in stock. And the attitude I got from asking the questions weren't exactly pleasant. I tried to put my names on multiple AD's "waitlist" but I highly doubted any of them took me seriously. I can understand that the SA's are definitely fed up with non-stop questions from people asking for popular SS Sport models.

So while traveling to US I just went paid the premium at the Grey market. Never looked back.

Title: Re: building relationship with your Rolex AD
Post by: abyss8888 on October 27, 2020, 04:48:32 AM
May i ask something? is it buying a rolex in AD and my resale value will be drop or increase within a year?
Title: Re: building relationship with your Rolex AD
Post by: IamJacky on October 27, 2020, 08:18:27 AM
May i ask something? is it buying a rolex in AD and my resale value will be drop or increase within a year?

Do not buy a Rolex as an investment. To answer your question, Rolex keeps its value fairly well, it depends on what model you're talking about, but generally speaking, buy what you love first and foremost and assume you'd wear it for a long time if not for a life time. And if unfortunately enough you have to sell it one day in the future, you won't be losing too much money for what you've paid for originally from the AD for sure. If you are buying Rolex as an investment and think of flipping to gain money, you may as well spend that kind of money on other more feasible form of investments which will yield better results. 
Title: Re: building relationship with your Rolex AD
Post by: Gentlemen101 on October 27, 2020, 06:22:12 PM
Times like this all stocks and props suffered at yet rolex shooting up, you think rolex price will plunge? Try think about it....
Title: Re: building relationship with your Rolex AD
Post by: dpkong on October 27, 2020, 06:24:29 PM
Times like this all stocks and props suffered at yet rolex shooting up, you think rolex price will plunge? Try think about it....

Easier to put 500k worth of watches in your pocket rather than 500k of stocks or property...