Author Topic: Faulty Rolex clasp  (Read 3355 times)

Offline JeffNg

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Faulty Rolex clasp
« on: October 26, 2021, 04:56:09 PM »
Hie I want to check of there is any Rolex service center in Penang? My submariner clasp keeps coming off I need to get someone to repair it. Hope yo hear from you sifus out there.

Offline bulletnos

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Re: Faulty Rolex clasp
« Reply #1 on: October 26, 2021, 07:52:48 PM »
Hie I want to check of there is any Rolex service center in Penang? My submariner clasp keeps coming off I need to get someone to repair it. Hope yo hear from you sifus out there.

Is it still under Rolex's Warranty? If so, I believe you can send to an AD and they will send to RSC in KL...

Offline JeffNg

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Re: Faulty Rolex clasp
« Reply #2 on: October 27, 2021, 09:10:40 AM »
no longer under warranty.

Offline pleasuresaurus

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Re: Faulty Rolex clasp
« Reply #3 on: October 27, 2021, 11:39:05 AM »
penang has no RSC, there's only the one in KL. u could try to go to an AD and ask them if they can help with the adjustments, but anything too involved and they would just escalate up to RSC. Or u could go to outside servicers, since it sounds more like a clasp alignment issue

Offline JeffNg

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Re: Faulty Rolex clasp
« Reply #4 on: October 27, 2021, 05:36:58 PM »
Can introduce any reliable third party watch repair guy? I can bring up to kl in the future when I go down there. Thanks a lot!

Offline dpkong

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Re: Faulty Rolex clasp
« Reply #5 on: October 27, 2021, 07:23:52 PM »
the submariner clasp is double locked so it's odd that it "keeps coming off"

care to share a little more info/pictures?

Offline pleasuresaurus

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Re: Faulty Rolex clasp
« Reply #6 on: October 27, 2021, 09:28:47 PM »
I'm not all that familiar with KL, but have heard good things about Timepiece service center (tsc). Although if ur going down to KL u might as well just go to the RSC.

If in PG, I would suggest Thiam Seng watches, near the stadium.

Offline JeffNg

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Re: Faulty Rolex clasp
« Reply #7 on: November 02, 2021, 06:55:20 PM »
Here is the pic of the faulty clasp

Offline G.MAC

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Re: Faulty Rolex clasp
« Reply #8 on: November 03, 2021, 09:05:11 AM »
Not sure if I would classify that as faulty. Looks like it is broken.
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Offline dpkong

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Re: Faulty Rolex clasp
« Reply #9 on: November 03, 2021, 05:36:09 PM »
Not sure if I would classify that as faulty. Looks like it is broken.

same thing I was going to say..

now, not trying to be rude but is this even an authentic clasp?

this looks like a very odd failure and from the low Q picture, it even appears attempts have been made to "fix" it.

Offline JeffNg

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Re: Faulty Rolex clasp
« Reply #10 on: November 03, 2021, 05:43:11 PM »
It's authentic clasp. The pic has been resize so I can upload. Sorry my English make everyone misunderstood. I think easier I go ad to ask them change a new spring for me.