Malaysia Watch Forum

Main Forums => General Discussion - Modern Watches => Topic started by: JeffNg on October 26, 2021, 04:56:09 PM

Title: Faulty Rolex clasp
Post by: JeffNg on October 26, 2021, 04:56:09 PM
Hie I want to check of there is any Rolex service center in Penang? My submariner clasp keeps coming off I need to get someone to repair it. Hope yo hear from you sifus out there.
Title: Re: Faulty Rolex clasp
Post by: bulletnos on October 26, 2021, 07:52:48 PM
Quote from: JeffNg on October 26, 2021, 04:56:09 PM
Hie I want to check of there is any Rolex service center in Penang? My submariner clasp keeps coming off I need to get someone to repair it. Hope yo hear from you sifus out there.

Is it still under Rolex's Warranty? If so, I believe you can send to an AD and they will send to RSC in KL...
Title: Re: Faulty Rolex clasp
Post by: JeffNg on October 27, 2021, 09:10:40 AM
no longer under warranty.
Title: Re: Faulty Rolex clasp
Post by: pleasuresaurus on October 27, 2021, 11:39:05 AM
penang has no RSC, there's only the one in KL. u could try to go to an AD and ask them if they can help with the adjustments, but anything too involved and they would just escalate up to RSC. Or u could go to outside servicers, since it sounds more like a clasp alignment issue
Title: Re: Faulty Rolex clasp
Post by: JeffNg on October 27, 2021, 05:36:58 PM
Can introduce any reliable third party watch repair guy? I can bring up to kl in the future when I go down there. Thanks a lot!
Title: Re: Faulty Rolex clasp
Post by: dpkong on October 27, 2021, 07:23:52 PM
the submariner clasp is double locked so it's odd that it "keeps coming off"

care to share a little more info/pictures?
Title: Re: Faulty Rolex clasp
Post by: pleasuresaurus on October 27, 2021, 09:28:47 PM
I'm not all that familiar with KL, but have heard good things about Timepiece service center (tsc). Although if ur going down to KL u might as well just go to the RSC.

If in PG, I would suggest Thiam Seng watches, near the stadium.
Title: Re: Faulty Rolex clasp
Post by: JeffNg on November 02, 2021, 06:55:20 PM
Here is the pic of the faulty clasp
Title: Re: Faulty Rolex clasp
Post by: G.MAC on November 03, 2021, 09:05:11 AM
Not sure if I would classify that as faulty. Looks like it is broken.
Title: Re: Faulty Rolex clasp
Post by: dpkong on November 03, 2021, 05:36:09 PM
Quote from: G.MAC on November 03, 2021, 09:05:11 AM
Not sure if I would classify that as faulty. Looks like it is broken.

same thing I was going to say..

now, not trying to be rude but is this even an authentic clasp?

this looks like a very odd failure and from the low Q picture, it even appears attempts have been made to "fix" it.
Title: Re: Faulty Rolex clasp
Post by: JeffNg on November 03, 2021, 05:43:11 PM
It's authentic clasp. The pic has been resize so I can upload. Sorry my English make everyone misunderstood. I think easier I go ad to ask them change a new spring for me.