Wish to share some of the experience that I encountered during my search for watch last month.
At patek dealership in klcc- went there during a weekday, asked for pricing of several calatrava's and possible discount. Got an appalling answer and they did not even want to bring the watches out. Excuse is supervisor out for lunch and no keys to access the display shelves.
At patek dealership in pavilion- same day, drove over there, same shit. Service staff eye you from head to toe and when ask to 'see' watch, I was questioned back 'but you wanted the white gold, this is in yellow gold'. Amazing, malaysia boleh.
Whereas over in singapore, it was so bloody different. AD's over there gave good discounts on calatrava range and knows the references off their minds. At the boutique lagi bagus, they offer you a drink, sit you down and attempt to explain/ recommend the selections you have made. Did not buy but still given their 2013 catalogue.
Dropped by at the Lange boutique, super amazing experience. Staff is so well versed with their product and could feel their passion (which is severely lacking in our local AD's and boutiques). Ended up molesting a few pieces and could see for myself why people are saying Lange's are above Patek in terms of movement finishing. Was very tempted to buy but did not. I still believe in supporting our local economy.
To MWF members, what's you take on this matter with regards to high end brand with disheartening service in KL.