Hi everyone, as some of you might know I recently purchased a bronze watch. As I am very in love with deployant buckles I tried to find a bronze for the strap. No one has a bronze deployant in the size needed but after much searching, I found one in 18mm from Steinhart. It is described as :
High quality deployment clasp in bronze with Steinhart logo and pushers on both sides to open the clasp.
However, after a few weeks of use and a few times of forced patina, there is no change to the deployant. Thus, I sent an email to Steinhart asking whether it is bronze.
Much to my dismay, I found out that their deployant is not bronze as stated in their website. It is merely PVD coated with a bronze color thus it will not patina. I'm very disappointed with their item description and a bronze deployant which doesn't patina together with the watch is pretty much useless. Do you think it's reasonable if I ask for a refund?
Item here:
https://www.steinhartwatches.de/en/accessoires/buckle/buckle-18-mm/faltschliesse-bronze-18-mm.html