Guys, there's something I want to get off my chest.
EVERY watch retailer I have been to recently has been an unpleasant experience.
When I walk into your ground floor store at a mall, I want to browse freely. I love Citizen/Seiko/Casio. The minute I walk-in though, the salesguy will jump up from watching youtube videos at his desk and tail me -- standing inches from my ass and staring at my face. Where is the fun in that?? And when I leave, they sigh a big sigh of relief. It's almost like they don't want any business because, you know, they will have to do some work. And this happens to me ALL the time. I honestly don't know what the deal is.
The only cool people I have met in the watch game have been grey market dealers at upper floor publika, sunway giza, starling mall and a shoplot in subang jaya. Everyone else, seriously, I don't know what to say -- lose the tired uncles smoking on plastic chairs outside your shop waiting for customers with a sea of two tone inside, the jaded aunties who are just passing time with no product knowledge -"you want or not???"" and if feel yourself unhappy with people coming to your store because you think, they are wasting your time -- consider having "by appointment only" for new customers and you can allow them to browse at leisure and try things on. Then you can focus more attention on marketing instead of selling.
This is the 2020s after all and not 1970. How things are now are different than how they used to be.