Malaysia Watch Forum

Main Forums => General Discussion - Modern Watches => Topic started by: kopykopy on November 22, 2015, 01:48:33 PM

Title: KL Rolex Service Centre
Post by: kopykopy on November 22, 2015, 01:48:33 PM
Hi, wondering if anyone has info on this.  When doing a basic service for a Rolex, how long does one need to leave the watch with RSC?  Is payment made upon bringing the watch in or when collecting the watch?  Am I right to assume that payment is upon collection cause only then the full payment amount is known. If yes, then need to pay Deposit first?  Thanks
Title: Re: KL Rolex Service Centre
Post by: keanewoon on November 22, 2015, 02:30:39 PM
3-4 weeks and payment upon collection. No need deposit. Accept credit card


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Title: Re: KL Rolex Service Centre
Post by: batugajah on November 23, 2015, 06:41:38 AM
If no problem no need to service as mine already twenty over yeas still running strong


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Title: Re: KL Rolex Service Centre
Post by: kopykopy on November 23, 2015, 06:56:35 AM
Yes I know what you are talking about.  My 12 year old rolex is still keeping good time and no problem.  But its just that manual winding is not buttery smooth.  Maybe in need of some oil....but service now is RM2200 +. Hmmmm..........
Title: Re: KL Rolex Service Centre
Post by: Timeless on November 23, 2015, 08:22:14 AM
What's the model? It should be around 1k+ for hand wound movement
Title: Re: KL Rolex Service Centre
Post by: kopykopy on November 23, 2015, 03:20:16 PM
What's the model? It should be around 1k+ for hand wound movement

EXP 1.  You mean can do only hand wound movement service without doing the basic service?
Title: Re: KL Rolex Service Centre
Post by: gnarly on November 28, 2015, 04:21:45 PM
just put my watch for a servicing at RSC at menara Dion.

quite surprised with the quotation

(http://images.tapatalk-cdn.com/15/11/28/e4376409be746c0a9caca9d11bd25ff0.jpg)




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Title: Re: KL Rolex Service Centre
Post by: Kent3888 on November 28, 2015, 05:20:19 PM
just put my watch for a servicing at RSC at menara Dion.

quite surprised with the quotation

(http://images.tapatalk-cdn.com/15/11/28/e4376409be746c0a9caca9d11bd25ff0.jpg)




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So this is expensive or below expectation?
Title: Re: KL Rolex Service Centre
Post by: kopykopy on November 28, 2015, 05:24:05 PM
Probably sounds about right. A complete overhaul + gst = approx 2100?

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Title: Re: KL Rolex Service Centre
Post by: keanewoon on November 28, 2015, 05:48:47 PM

just put my watch for a servicing at RSC at menara Dion.

quite surprised with the quotation

(http://images.tapatalk-cdn.com/15/11/28/e4376409be746c0a9caca9d11bd25ff0.jpg)




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Hi gnarly,

Appreciate if you can share before and after pic. Hehe


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Title: Re: KL Rolex Service Centre
Post by: Pajero on November 30, 2015, 12:20:04 AM
How long does the RSC need to service the watch?
Title: Re: KL Rolex Service Centre
Post by: kopykopy on November 30, 2015, 03:53:26 AM
Although I am stating the obvious here, rm3k ++ is huge money for a watch service. Can go for a local holiday with the family.  Gigi sakit.
Title: Re: KL Rolex Service Centre
Post by: antoniosaprozeld on November 30, 2015, 06:56:40 AM
But if crystal pecah surely mean significant impact.. have to do overhaul in case movements affected.. in this case, it did.. so 3k reasonable la.. only thing our expectation watch will come back brand new, but in most cases, it wont.. heart breaker.. :(

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Title: Re: KL Rolex Service Centre
Post by: Kent3888 on November 30, 2015, 07:35:29 AM
I think service and RSC, the watch would come back brand new unless you have dings or dents (dropped or impact).
Title: Re: KL Rolex Service Centre
Post by: Frogman on November 30, 2015, 08:31:24 AM
Any part replacement?
Title: Re: KL Rolex Service Centre
Post by: theseira on November 30, 2015, 09:34:46 AM


just put my watch for a servicing at RSC at menara Dion.

quite surprised with the quotation

(http://images.tapatalk-cdn.com/15/11/28/e4376409be746c0a9caca9d11bd25ff0.jpg)




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Hi gnarly,

Appreciate if you can share before and after pic. Hehe


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Yeah please share before and after pic. Or current pic if you decided not to proceed.


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Title: Re: KL Rolex Service Centre
Post by: gnarly on December 01, 2015, 10:58:55 AM


just put my watch for a servicing at RSC at menara Dion.

quite surprised with the quotation

(http://images.tapatalk-cdn.com/15/11/28/e4376409be746c0a9caca9d11bd25ff0.jpg)




Sent from my iPhone using Tapatalk

Hi gnarly,

Appreciate if you can share before and after pic. Hehe


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Yeah please share before and after pic. Or current pic if you decided not to proceed.


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Finally i proceed but only to changed the broken glass, the overhauled seems out of my budget ;D
Title: Re: KL Rolex Service Centre
Post by: keanewoon on December 01, 2015, 05:31:26 PM
So. The rotor n bridge still work?


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Title: Re: KL Rolex Service Centre
Post by: antoniosaprozeld on December 02, 2015, 04:36:12 PM


just put my watch for a servicing at RSC at menara Dion.

quite surprised with the quotation

(http://images.tapatalk-cdn.com/15/11/28/e4376409be746c0a9caca9d11bd25ff0.jpg)




Sent from my iPhone using Tapatalk

Hi gnarly,

Appreciate if you can share before and after pic. Hehe


Sent from my iPhone using Tapatalk


Yeah please share before and after pic. Or current pic if you decided not to proceed.


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Finally i proceed but only to changed the broken glass, the overhauled seems out of my budget ;D
Wah, i'd thot that RSC would insist u do a full overhaul for high impact cases like urs.. i know i kena for my dad's datejust last time..

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Title: Re: KL Rolex Service Centre
Post by: reventon on December 21, 2015, 05:01:17 PM
Can we refuse to do the service after the quotation ?
Title: Re: KL Rolex Service Centre
Post by: mikeylacroix on December 21, 2015, 06:48:31 PM
of course
Title: Re: KL Rolex Service Centre
Post by: keanewoon on December 21, 2015, 09:39:48 PM

Can we refuse to do the service after the quotation ?

They will tell you u front. They will charge you rm200+ for the quotation alone if you do not proceed with the service. So, the answer is yes but not without charge.


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Title: Re: KL Rolex Service Centre
Post by: kopykopy on December 22, 2015, 12:50:27 PM
Just to share my recent experience.  I have a 2nd hand rolex bought from a friend. Has papers but no service history. Anyway, i want to service it and took to a 2nd hand dealer who also service rolex. Basic service + polishing rm700. Well, I heard many bad stories about non authorised services. And i also wanted a RSC KL experience. So i went to rsc Menara Dion.  Half an hour to check whatch and gave a quotation basic service + polishing = rm2200 ++  and what impressed me was they also verbally told me your watch authentic and was last services in xxxx year in x x country. The service gonna take 3 weeks. Pay more but happy with the experience

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Title: Re: KL Rolex Service Centre
Post by: reventon on December 23, 2015, 08:07:22 PM

Can we refuse to do the service after the quotation ?

They will tell you u front. They will charge you rm200+ for the quotation alone if you do not proceed with the service. So, the answer is yes but not without charge.


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Quotation alone is 200+ , i thought it was free ... Went to the times square for quoting services and its much cheaper but feel scary
Title: Re: KL Rolex Service Centre
Post by: keanewoon on December 23, 2015, 09:53:58 PM


Can we refuse to do the service after the quotation ?

They will tell you u front. They will charge you rm200+ for the quotation alone if you do not proceed with the service. So, the answer is yes but not without charge.


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Quotation alone is 200+ , i thought it was free ... Went to the times square for quoting services and its much cheaper but feel scary

From what i read elsewhere, it used to be foc. But too many ppl go rsc to do authentication and cod there. Lol.


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Title: Re: KL Rolex Service Centre
Post by: kopykopy on December 24, 2015, 04:57:28 AM
The last time I went. i was not told of quotation charges but I overheard the customer next to me was told quotation charges should he decide not to service is RM250++.  Any one noticed that all the conter staff all wearing Rolexes?  The Staff attending to me was wearing a very nice Ladies Yacthmaster (Silver Dial).
Title: Re: KL Rolex Service Centre
Post by: reventon on October 01, 2018, 02:41:24 PM
Anyone has update for servicing price in RSC for current year ?
Going to take my 16610 for full service.
Title: Re: KL Rolex Service Centre
Post by: Jedirat on October 03, 2018, 12:52:31 PM
There will be a RM250 service quotation charge if you decided not to service your Rolex at RSC. I was just sent my Coke for full service in September.


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Title: Re: KL Rolex Service Centre
Post by: reventon on October 03, 2018, 01:08:05 PM
There will be a RM250 service quotation charge if you decided not to service your Rolex at RSC. I was just sent my Coke for full service in September.


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How much is your full service bill ?
Title: Re: KL Rolex Service Centre
Post by: Jedirat on October 03, 2018, 02:39:20 PM
There will be a RM250 service quotation charge if you decided not to service your Rolex at RSC. I was just sent my Coke for full service in September.


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How much is your full service bill ?

RM2k+


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Title: Re: KL Rolex Service Centre
Post by: dpkong on October 03, 2018, 10:02:39 PM
RM2+k is standard service charge now.
Title: Re: KL Rolex Service Centre
Post by: dommie85 on October 04, 2018, 07:47:42 AM
Just to share my recent experience.  I have a 2nd hand rolex bought from a friend. Has papers but no service history. Anyway, i want to service it and took to a 2nd hand dealer who also service rolex. Basic service + polishing rm700. Well, I heard many bad stories about non authorised services. And i also wanted a RSC KL experience. So i went to rsc Menara Dion.  Half an hour to check whatch and gave a quotation basic service + polishing = rm2200 ++  and what impressed me was they also verbally told me your watch authentic and was last services in xxxx year in x x country. The service gonna take 3 weeks. Pay more but happy with the experience

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Try to avoid those dodgy 2nd hand dealer shop that quote you cheap servicing. You may end up having your watch back in worst condition and spending more money (and time) to rectify. Sometimes if you pay peanuts you get monkeys... just telling by my own experience. Cheers
Title: Re: KL Rolex Service Centre
Post by: flyingtoast on October 08, 2018, 12:55:45 PM
Yeh as many stated above, RM2k+ is the norm now. Only go there if you need an overhaul/full service as they don’t entertain anything else but that lol.

My bezel’s click spring snapped and I tried to get them to replace it but they gave a weird and disgusting excuse to force me into servicing, if not they wouldn’t accept it in.


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Title: Re: KL Rolex Service Centre
Post by: sew2828 on October 10, 2018, 07:48:53 PM
Hi, wondering if anyone has info on this.  When doing a basic service for a Rolex, how long does one need to leave the watch with RSC?  Is payment made upon bringing the watch in or when collecting the watch?  Am I right to assume that payment is upon collection cause only then the full payment amount is known. If yes, then need to pay Deposit first?  Thanks

How much do you pay?
Title: Re: KL Rolex Service Centre
Post by: jesiccaplp on October 20, 2018, 04:46:56 PM
how long usually u guys service the watch?
Title: Re: KL Rolex Service Centre
Post by: dcssb on October 31, 2018, 06:10:13 PM
A couple of months or so ago, when I called them in RSC, they told me it is RM2K for my Rolex watch which is a manual winding one. I don't know if the service fee is higher for different models.  I did not ask them how long it will take.  But when I talked with a guy from Rolex Switzerland over the phone, he told me the service fee is USD500.00 there (which is RM2K+ here).
Title: Re: KL Rolex Service Centre
Post by: Sid Vicious on May 20, 2019, 07:05:22 PM
Hi there all.

I have been away very long from the community but need to service my Year 2006 sub. I am wondering is it best to service in RSC or in a 3rd party i.e. uncle shop?

My worry is that they change everything or do they change to the same period to maintain potential vintage status once it crosses that line?
Title: Re: KL Rolex Service Centre
Post by: reventon on October 18, 2019, 01:49:58 PM

Just now went to bangkok RSC and quoted 27000 baht for full overhaul for 16610LN exclude any other parts change if any . If quotation is out and not proceed with service a 3000 baht will be charged. Take about 2 months to get back the watch.
I guess malaysia would be cheaper ?
Title: Re: KL Rolex Service Centre
Post by: reventon on November 23, 2021, 08:55:24 PM
Here is the damage for full service after 11 years. 16610

(https://i.postimg.cc/9rhkyrmV/7-A825-FC3-7-F48-4-D4-D-9550-1-CAC06-AEF4-F0.jpg) (https://postimg.cc/9rhkyrmV)
Title: Re: KL Rolex Service Centre
Post by: hiro on November 30, 2021, 08:23:07 AM
Helloo all members, do rsc can polish heavily scratched or dings n dents? Apart of the cost of 2k+ for servicing, how much could it go to get it polished?
Thanks
Title: Re: KL Rolex Service Centre
Post by: dpkong on December 01, 2021, 04:14:35 PM
Helloo all members, do rsc can polish heavily scratched or dings n dents? Apart of the cost of 2k+ for servicing, how much could it go to get it polished?
Thanks

The 2k+ cost for servicing includes a polish and will look as new but very deep dents or dings will still show a little even after. The SA will let you know upon inspection and inform you if the dent is too deep.
Title: Re: KL Rolex Service Centre
Post by: hiro on December 05, 2021, 10:37:02 AM
 :thumbsup:thanks for the info